Baz Afara | Page 21

The service was good and friendly My agent Baz afara.was exellent in providing the best service . Calm, patient and helpful .he provide me all the necessary info in car . he answer qui My agent Baz afara.was exellent in providing the best service . Calm, patient and helpful .he provide me all the necessary info in car . he answer quickly my message .I defenitley recommend him for everybody. More

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Great vehicle and customer service Baz Afara was great at helping me get my new vehicle purchase set up and changed over as well as entertaining my daughter while I finalized the paper Baz Afara was great at helping me get my new vehicle purchase set up and changed over as well as entertaining my daughter while I finalized the paper work. Love my new Tacoma and couldn't be happier. Thanks More

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Friendly, knowledgeable staff - Great experience I went to ToyotaTown to purchase my first vehicle (Toyota Rav4). My dealer was Baz Afara and he was very friendly and made sure everything went smooth I went to ToyotaTown to purchase my first vehicle (Toyota Rav4). My dealer was Baz Afara and he was very friendly and made sure everything went smoothly. The overall experience was awesome and super easy. I would defiinitely reccomend this dealership to others. More

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Fast and friendly. My experience with purchasing a Pre-owned minivan from Toyota-Town was extremely positive. They worked hard to meet all my needs. I was especially pl My experience with purchasing a Pre-owned minivan from Toyota-Town was extremely positive. They worked hard to meet all my needs. I was especially pleased with how quickly and painlessly they moved me through the purchasing process. I spent less time waiting for answers and more time negotiating a great deal. I would definitely recommend buying a vehicle from Toyota-Town again. More

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Great first car experience! At first I was nervous purchasing my first car but I was taken care of by the Toyota town team. I am extremely happy with my new 2016 toyota and impre At first I was nervous purchasing my first car but I was taken care of by the Toyota town team. I am extremely happy with my new 2016 toyota and impressed with the value of the car. More

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New Corolla Owner It was a pleasure to deal with Baz, he was helpful with selecting the right model and features. He offered transportation if required after the lease It was a pleasure to deal with Baz, he was helpful with selecting the right model and features. He offered transportation if required after the lease on my insurance provided rental expired. On delivery which was on schedule he explained the operation of the display unit and other features. Thanks Baz, I am happy to have met you when I first visited and also with coming to ToyotaTown. CB More

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He REALLY listened to me Hello, I recently leased a Scion Xb from Toyota Town through Baz. As I do not participate in online reviews, I wanted to let you know how pleased Hello, I recently leased a Scion Xb from Toyota Town through Baz. As I do not participate in online reviews, I wanted to let you know how pleased I was to work with him. I know you have a big sales team there, and of all of them, he was right for me for some important reasons: 1. He REALLY listened to me. I was trying to decide between a Yaris (which I was previously in) and a Corolla (which I thought was the only other option in my price range). He heard what I was not saying, (which was that neither choice was really right for me in spite of what all other sales folks had tried to convince me) and realized that I needed a bigger and more comfortable vehicle, and wanted a different 'look' than either of them offered. He also 'got it' that I did not want a high EMF panel inches from my chest, and instead of highlighting the benefits of the electronic gagetry of the Corolla dash, brought out the Scion which has the set-back dash with fewer electrical options there. I have to say I had that initial choice conversation with more than one person at other dealerships (since I originally leased in Toronto), and NOT A SINGLE person ever thought to suggest the Scion Xb. He got me into the RIGHT vehicle for me. 2. He spoke at my pace. I had placed calls making some initial inquiries to your dealership, but the fellow that got back to me a) did not answer the question I asked AND talked so fast I could not process the info he was giving me. Sales people should speak at the same pace that their customer does. More than once I avoided visiting your dealership because it seemed I was not connecting with someone who was really listening and giving me the info at the pace I needed. I felt rushed on basic questions. 3. He did not overload me with information I did not need. I gave him a cue on this and he followed completely. I had little interest in brakes, tires and all of that. I needed to fit comfortably in the vehicle of my choice, and had a few other key criteria. He focussed on those in depth, which was what I needed, then was available to answer the other stuff if I needed it. 4. He was relaxed, which allowed me to be relaxed enough to make a quick and wise decision. It was an important factor. 5. He let me test drive the vehicle on my own, after a drive with me. That allowed me to really 'try on' the vehicle and make my final decision quickly. These things may seem obvious and standard protocol for sales folks, but Baz really delivered on them and made the entire experience really pleasant. More

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Excellent Customer Service Baz is an amazing sales consultant for Toyota. He is very knowledgeable and helpful in determining the type of vehicle for your lifestyle. Thanks Baz Baz is an amazing sales consultant for Toyota. He is very knowledgeable and helpful in determining the type of vehicle for your lifestyle. Thanks Baz! More

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can't wait to buy my next toyota from Baz I travelled far to pick up my 2015 Rav4 AWD, Baz Afara picked me up from the airport and had my vehicle and all the paper work ready to go. Thank you I travelled far to pick up my 2015 Rav4 AWD, Baz Afara picked me up from the airport and had my vehicle and all the paper work ready to go. Thank you Baz for lunch and the wonderful and courteous service. Our family loves the new Rav4. thank you . More

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excellent experience I am happy to report that I had an excellent experience dealing with Baz Afara. I am very pleased with the service I received and the follow up and I am happy to report that I had an excellent experience dealing with Baz Afara. I am very pleased with the service I received and the follow up and his patient throughout the process of finding the right car. Baz was very helpful in showing me different Venza models and his followup by emails and phone calls he really took care of our needs and exceeded our expectations. Baz is a valuable asset to your dealership,s reputation and success. I will continue to heartily recommend Baz Afara to all my friends and customer who are looking to purchase a vehicle. Thanks, Odette Manuel More

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