Barry London | Page 88

What a refreshing change to deal with someone with the professionalism and humility of Barry London. Often times in this car game one hears a lot of BS. Not this time. Barry really sets the standard for professionalism and humility of Barry London. Often times in this car game one hears a lot of BS. Not this time. Barry really sets the standard for service and integrety. True honesty is easy to spot and we spotted it with Barry right off the bat and through out the whole transaction. More

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Barry was Great to work with, and he explain the MB L350... in a very positive way so we ended up buying the car.Barry was not a pushy sales person, and he knows how to explain thing on the car with gr L350... in a very positive way so we ended up buying the car.Barry was not a pushy sales person, and he knows how to explain thing on the car with great detail. We did not know what type of car we wanted or what the MB has to offer. We also didn’t haggle on the price too much the dealer ship matched the price of our friend in NJ. More

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Barry made the experience so much fun, yet very informative and professional. We came to the dealership thinking of buying a Mercedes. Barry helped us to understand why it was, in fact, a smart dec informative and professional. We came to the dealership thinking of buying a Mercedes. Barry helped us to understand why it was, in fact, a smart decision to make. Barry was also thoroughly knowledgeable about the car and the entire Mercedes line-up! Austin was also very professional and well-versed in all that Mercedes has to has to offer. He also make the experience fun and comfortable. More

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I knew exactly what I was looking for beforehand. I did my preliminary research over the internet, found thier add for the used car on Craig's List, and worked with the sales staff virtually until I was co my preliminary research over the internet, found thier add for the used car on Craig's List, and worked with the sales staff virtually until I was comfortable with the car and the price; everyone at the dealership was responsive, professional and courteous throughout the process. More

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Barry London and the other dealership employees that we Barry London and the other dealership employees that we had contact with made the new car buying process as pleasant, comfortable, and simple as pos Barry London and the other dealership employees that we had contact with made the new car buying process as pleasant, comfortable, and simple as possible. Mr. London provided all of the information that we wanted and we never felt pressured in any way. More

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From the very beginning of our car-buying experience (on-line browsing) this dealership, and Barry London in particular, were tremendously helpful. Barry reached me by phone within 10 minutes of my requ (on-line browsing) this dealership, and Barry London in particular, were tremendously helpful. Barry reached me by phone within 10 minutes of my requesting a quote through Edmunds.com. He was hassle-free and pressure-free, fully up-front about options, prices, etc. He asked to know when we'd be in the dealership so he could pull several cars into the shade (it was over 100 degrees the day we started our search). By the time we arrived, Barry had done his homework enough to recognize which buyer category we fell into (pretty much ready to buy if shown the right car). He familiarized us with most of our vehicle's features (all would take a week), and got us on the road on an outstanding and thoughtfully-chosen route that showed off the car's stellar capabilities. Back in the showroom Barry was clearly anxious to be sure he'd answered all of our questions, and we made the deal on the spot. 2 days later, at pickup, he was similarly cordial and helpful, and directed us to Austin, who managed the financial packaging, again with grace, sensitivity, and complete lack of pressure. Both of these folks left us feeling thoroughly well-informed and at ease. The brief contacts I've had with others at the dealership have provided similar experiences. I'm looking forward to maintaining a long-term relationship with these folks! More

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Best car buying experience ever, hats off to the entire staff and especially to our salesman, Barry London. Barry you are the best! Carl has talked about buying a "red" Corvette since he was in Vietnam staff and especially to our salesman, Barry London. Barry you are the best! Carl has talked about buying a "red" Corvette since he was in Vietnam 40 years ago, thanks for making the whole buying experience worth the wait. We will definitely tell our friends about our experience at Mercedes-Benz of Hagerstown. The customer service was worth the 7 hour road trip from Indian Trail, NC. We wish we could have rated you higher than a 5 because you definitely earned it! Carl & Linda Waring More

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I had a great experience with Mercedes Benz of Hagerstown. Everyone was very friendly and excited about my purchase. Barry London, my sales rep, was great! From the first moment I met him he was e Hagerstown. Everyone was very friendly and excited about my purchase. Barry London, my sales rep, was great! From the first moment I met him he was extremely helpful. He made a big decision seem very simple. Barry was very attentive and provided excellent customer service. I would recommended Barry and Mercedes Benz of Hagerstown to others! More

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Barry London was friendly, knowledgeable and very timely in our dealings with him. Michael was also very knowledgeable and helpful. Justin (in finance) was organized, efficient and a pleasure to deal with in our dealings with him. Michael was also very knowledgeable and helpful. Justin (in finance) was organized, efficient and a pleasure to deal with. I really appreciated the fact that everyone was assertive but not overly pushy. I would highly recommend this dealership! More

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It has been a pleasure to work with Barry. We came in for It has been a pleasure to work with Barry. We came in for service on our C240 and after picking up our vehicle we talked to Barry about moving up to It has been a pleasure to work with Barry. We came in for service on our C240 and after picking up our vehicle we talked to Barry about moving up to E-Class. We had questions about a certified E-Class. He was patient in answering all our questions. Even though our car wasn't new, he treated us as if we bought a 2011. We never received this treatment with our other two new Mercedes at our previous dealership. We are very pleased with his character as a salesperson and his respect that he has shown us. We are sure to return to Mercedes Benz of Hagerstown for our next vehicle. Thanks Barry! Harold and Elaine Did I mention too, that the service department is by far the best and efficient. Good job Alex and crew. More

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