Bahar Hamidizadeh

The team at Mazda of Roswell was great. I worked with Phillip, Bahar and Luis to complete my purchase of a brand-new 2024 CX-50. The process was free of hassles and rugged attempts to "up-s I worked with Phillip, Bahar and Luis to complete my purchase of a brand-new 2024 CX-50. The process was free of hassles and rugged attempts to "up-sell" additions I didn't want or need. The whole process, including a test drive, getting $750 in trade-in value for my 15-year-old beat-up Jeep, detailing the car, signing paperwork and making payment took only 2 hours. Conversation was great, service impeccable and I left with the exact car I wanted at a great deal! Too good to be true? Well, check for yourself. They're the real deal. More

Helpful 0

Report | Print

Lennox was absolutely wonderful. He was patient and helpful during my process of car shopping. I would recommend him to anyone looking for a car. He was patient and helpful during my process of car shopping. I would recommend him to anyone looking for a car. More

Helpful 0

Report | Print

It was a great experience, everyone was extremely friendly and easy to talk to. I very much enjoyed the entire process friendly and easy to talk to. I very much enjoyed the entire process More

Helpful 0

Report | Print

I had an exceptional experience with Mazda of Roswell. They had a very unique car that I was interested in despite my living nowhere near Georgia. The staff was incredibly friendly and responsive, always They had a very unique car that I was interested in despite my living nowhere near Georgia. The staff was incredibly friendly and responsive, always available to answer any questions or concerns, even at odd hours. They truly went above and beyond to accommodate my out-of-state purchase, making the entire process seamless and stress-free. I highly recommend Mazda of Roswell and Behar and Jackson to anyone looking for a positive car-buying experience! More

Helpful 0

Report | Print

All good in customer support perspective, special mention to Luke whose knowledge about vehicle and the way of explanation is really good and appreciated!! He explained the features I’m detail and cleared al to Luke whose knowledge about vehicle and the way of explanation is really good and appreciated!! He explained the features I’m detail and cleared all my queries about Mazda CX 5 and followed up multiple times to get this business done on time. More

Helpful 0

Report | Print

BLUF: Unfortunately, a typical car dealer experience. As an out of state purchaser, I had several questions and needed the sales staff to be my eyes on the car before purchasing and making the 5 hour tri As an out of state purchaser, I had several questions and needed the sales staff to be my eyes on the car before purchasing and making the 5 hour trip to pick it up. Bahar and Jackson were both friendly and very responsive to all my questions. Ultimately had to mitigate bogus fees and car had significant damage that was not disclosed. Disheartening. Pretty much why everyone hates the car buying experience! Pros: Friendly staff. Attentive to questions. Internet price for vehicle was fair and upfront. Cons: First offer included $999.00 fee for appearance package fee and $299.00 decontamination fee. I balked and refused these fees and they did relent. Watch out for bogus fees. As for the appearance fee: The car was NOT clean at all. I spent 8 hours detailing the car the day after purchase. It was barely vacuumed and still had the window paint markings from the auction. The detail person should be fired and they should be ashamed to try to charge a cleaning fee for what they represent as a "clean" car! I always have to clean freshly purchased used cars, so I get it...but this was one of the worst I have encounter in a great number of car purchases. Car only had 50 miles to empty, about 2 gallons of gas in it. First time I have ever purchased a car from a dealership without a full tank of gas. I guess its a sign of the times...or a harbinger of what was to come... Tires were represented by the sales person over the phone as "still pretty good" "about 50% tread left". Upon getting it home and inspecting the tires, all 4 are at the wear lines! (See pics) they will have to be replaced very soon. They should never have passed a safety inspection. Which brings me to my next point--I do not think they did/do a full inspection on their used cars prior to their sale. I did not receive any inspection paperwork showing what was checked or including any mechanics notes as I have from other major name dealerships. which leads me to... The first night I had the car it left a 2" by 2" oil spot on my driveway! It's an Audi A7, and its a nice house with a nice driveway, so needless to say, I was very unhappy! So I got under the car to find it has an oil leak from the rear of the transmission. The bottom splash guard that is an integral and critical part on modern cars is completely torn up and only being held in place by 2 screws (out of 7 I think?) It has pine needles and leaves stuck to it and wedged up underneath it. They supposedly changed the oil...but I wouldn't be so sure--as no decent mechanic would have left the leaves and pine needles and left the mangled cover attached with only 2 screws. SO not really an oil change--or bad mechanic? or both? The VIN in the front window is split in 2 and partly unreadable (see pic). It gives great concern that it could be an altered VIN. How does this even happen? All in all, 2 new bottom splash guards are $354 and $314 from Audi + new tires ($1500ish) + a detail job and +whatever my mechanic charges me to fix an unknown leak in or near the transmission...seems like maybe I did not get such a good deal. TO TOP IT OFF: The sales person reached out the afternoon of purchase and then again 2 days later via text to remind me to fill out a dealer survey--I informed her of my dissatisfaction and the problems/misrepresentations I encountered and her response was "I'm so sorry that has happened! Don't worry about the review!" Three days later, and NO follow up from the manager or anyone else. Just sorry...disregard that review! I'm not saying to stay away, but be very careful and do your due diligence. I cannot stress enough to look the car over THOROUGHLY, put it on the rack and look underneath, watch for bogus fees and don't buy from far away if you cannot provide your own inspection..Caveat Emptor More

Helpful 0

Report | Print

Mazda of Roswell offers excellent customer service. They are knowledgeable and listened to what I was looking for in a new car. They provided the best deal in town. They are knowledgeable and listened to what I was looking for in a new car. They provided the best deal in town. More

Helpful 0

Report | Print

Great communication and follow up. Answered all my questions in a very efficient and timely manner. Answered all my questions in a very efficient and timely manner. More

Helpful 0

Report | Print

My recent purchase of a Mazda CX-30 was an experience worth noting, thanks to the outstanding service provided by two remarkable individuals. Firstly, the salesman, Lucky (Ruben), demonstrated unparall worth noting, thanks to the outstanding service provided by two remarkable individuals. Firstly, the salesman, Lucky (Ruben), demonstrated unparalleled professionalism and expertise. He was extremely responsive to my calls and text messages - even on his day off - and very patient and accommodating when we kept changing our mind about the vehicle we wanted. Secondly, the brand ambassador, Bahar, epitomized passion for the Mazda brand and Mazda of Roswell. Together, they created a seamless and enjoyable car-buying experience. Overall, I highly recommend Lucky, Bahar, and the Mazda dealership for anyone seeking exceptional service and a rewarding car-buying experience. More

Helpful 0

Report | Print

Bahar was very professional. I sent emails to 6 different dealerships. While all the other dealerships was giving runarounds to my questions, Bahar was straight forward with me. I sent emails to 6 different dealerships. While all the other dealerships was giving runarounds to my questions, Bahar was straight forward with me. She didn’t want to waste either of our times and she was very honest. This is the type of person I want to deal with my major purchases. She pretty much started this deal and she is an asset to Mazda. I would gladly refer to anyone looking for a car and my future cars will be going to this Mazda team. A++. More

Helpful 0

Report | Print