Austin Reed
Service Advisor
Pat Lobb Toyota of McKinney
3350 South Central Expressway
McKinney, TX 75070
39 Reviews
Write a Review39 Reviews of Austin Reed
May 05, 2024
Excellent people doing an excellent job! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! More
Other Employees Tagged: Chris Conroy, David Jurs, John Cole, John Nevarez, Sarah Rowell, Fred Fowler, Marquis Shimer
March 26, 2024
Toyota service is the best, fast, courtesy and good service is very recommended. I like Toyota service. service is very recommended. I like Toyota service. More
Other Employees Tagged: John Nevarez, Hisar Odeh
January 24, 2024
Great service. The entire staff was friendly and was ready to assist with any needs. Had 2 recalls that were completed in a very timely manner. Thomas “Spike” Lips The entire staff was friendly and was ready to assist with any needs. Had 2 recalls that were completed in a very timely manner. Thomas “Spike” Lipscomb is a Sales Manager there and has an outstanding attitude about his job. Easy is my Service tech and is straight forward with me every time I have had my 22 Tundra serviced. TBS has a desk inside with a super nice manager at the desk. I think his name was John. If you’re looking, give them a try. More
Other Employees Tagged: Thomas "Spike" Lipscomb , Easy Newsome
January 19, 2024
Cannon, my service writer, consistently reinforces my decision to choose Pat Lobb for service. The cashiers are in alignment with Cannon, further reinforcing what I have coined The Lobb Standard, by repe decision to choose Pat Lobb for service. The cashiers are in alignment with Cannon, further reinforcing what I have coined The Lobb Standard, by repeatedly providing excellent service, including keeping me updated. More
Other Employees Tagged: Cannon Campbell , Karen (Cashier)
December 08, 2023
The servicemen were kind, thoughtful, helpful, speedy explained everything to me. I’m not Taylor Swift, but I was treated like I was someone special. I will be back for the next round of maintenance. Tha explained everything to me. I’m not Taylor Swift, but I was treated like I was someone special. I will be back for the next round of maintenance. Thank you so much for your time. Julie. More
October 17, 2023
Another dealership messed up a simple oil change by overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was ab overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was able to bring in it right away. They looked over my car and ended up doing a second oil change and it fixed the issue right away. Highly satisfied with their work and quick actions. More