Astrid Martinez
Sales Associate - Spanish Speaking
Mercedes-Benz of Wilkes-Barre
150 Motorworld Dr
Wilkes-Barre, PA 18702
Dealership Experience
6 mos
Industry Experience
1 yr, 6 mos
Languages Spoken
English
Spanish
6 Reviews
Write a Review6 Reviews of Astrid Martinez
April 24, 2024
Astrid contacted me about a 2021 vehicle but when she sent information on the car I inquired about she sent information on a 2019 which I did not inquire. I emailed her to request information on the prop sent information on the car I inquired about she sent information on a 2019 which I did not inquire. I emailed her to request information on the proper car but she failed to respond, provide that information or even contact me the next day. How hard can it be? She wanted me to drive four hours to test drive the vehicle. Now I wonder if she wanted me to test drive the 2019 vehicle I don’t want. She’s appear to be young and not a seasoned salesperson. I don’t care for games.. Even the manager, Justin, played games & avoided returning calls to another MileOne dealership which was willing to get the car for me I probably avoided a horrendous experience in my decision not to do business with this dealership More
Other Employees Tagged: Justin Partington
April 10, 2024
Customer service was exceptional. Astrid had a calm demeanor and answered all my questions in a timely manner. She is and Justin were committed to finding the best vehicle and pricing Astrid had a calm demeanor and answered all my questions in a timely manner. She is and Justin were committed to finding the best vehicle and pricing to meet my needs. More
Other Employees Tagged: Justin Partington
April 06, 2024
They are very courtesy and Professional people it was so easy and quick to make our business with them . Our sale representative was the best Astrid Martinez thank you so much for heus buying this beautiful easy and quick to make our business with them . Our sale representative was the best Astrid Martinez thank you so much for heus buying this beautiful vehicle. More
February 23, 2024
Astrid was very patient and helpful and the manager as well. They got us what we think is a great deal and we are glad we decided to take the ride down to Motorworld we got what we wanted and we are pleas well. They got us what we think is a great deal and we are glad we decided to take the ride down to Motorworld we got what we wanted and we are pleased with our purchase. More
Other Employees Tagged: Justin Partington , Elijah Maniero
February 15, 2024
Friendly atmosphere and professional staff made a pleasant shopping experience. Our sales person Astrid at Mercedes was courteous, and knowledgeable allowing us to make decisions on the fly and close pleasant shopping experience. Our sales person Astrid at Mercedes was courteous, and knowledgeable allowing us to make decisions on the fly and close on a terrific deal. Dan and John from Lexus were easy to work with and helped make the financial process seamless. Will return for future purchases thanks to Astrid, Dan and John. Great jobs Guys! Thank you for your excellent support and getting us back on the road in a beautiful automobile. More
Other Employees Tagged: Justin Partington , Derek Novak
January 30, 2024
Our sales representative, Astrid, was relatively new in her position but she was a pleasure to work with. What she didn’t know at that moment, she found out. She was very patient with us since we went back her position but she was a pleasure to work with. What she didn’t know at that moment, she found out. She was very patient with us since we went back and forth with cars we wanted to test drive, look at, or just question. Car buying can be stressful and down right awful, but this was the best car buying experience we’ve ever had! More
Other Employees Tagged: Justin Partington , Elijah Maniero