Astley Mighty | Page 2

Great service team, very professional. I’m happy to get my vehicle serviced and next time I’ll ask for the same service rep. Thanks for a job well done! I’m happy to get my vehicle serviced and next time I’ll ask for the same service rep. Thanks for a job well done! More

by KERVINT Verified Customer Verified Customer

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From the day I started with you guys you have reminded loyal reliable number one loyal reliable number one More

by CRYSTAL_BRISTOL Verified Customer Verified Customer

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Timely & correct. I did not have to wait But I walked across to Walmart & I am too old to walk that far! My fault! 🙈 I did not have to wait But I walked across to Walmart & I am too old to walk that far! My fault! 🙈 More

by Rose.kotula Verified Customer Verified Customer

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Didn’t like the service drive experience because your clueless to where do you go if it’s your first time. clueless to where do you go if it’s your first time. More

by georgie_g5 Verified Customer Verified Customer

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Very friendly, efficient and honest dealership. Bought from them first in 2006 and have been back three times now. The coffee is superb!!! Bought from them first in 2006 and have been back three times now. The coffee is superb!!! More

by VIDAL.BROWNE Verified Customer Verified Customer

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Melissa is the reason I come back! You need to pay her more but keep her at that position. My wife and I enjoy our interactions with her. Everything went smoothly and as planned. You need to pay her more but keep her at that position. My wife and I enjoy our interactions with her. Everything went smoothly and as planned. More

by captmikemakowski Verified Customer Verified Customer

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Amazing service by Manny and Julio! !!. Would definitely recommend them and would go back to them for my next service appointment. Julio was great and made me feel welcomed and assisted !!. Would definitely recommend them and would go back to them for my next service appointment. Julio was great and made me feel welcomed and assisted me as soon as I came in. Manny assisted me and kept me updated throughout the whole process. Astley, also assisted with my service and he was very respectful, caring and supportive . Great communication and service by the whole team :) More

by Tanisha Rivera Verified Customer Verified Customer

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Very impressed with how I was greeted upon arrival. The gentleman (I believe his name was Astley) that helped direct me was 5 star! And my service rep, James, was just as great and nice. It’s such a re The gentleman (I believe his name was Astley) that helped direct me was 5 star! And my service rep, James, was just as great and nice. It’s such a relief to be able to get something as an oil change and have such a pleasant experience. Kudos to your team for encouraging and maintaining a positive environment for your staff and customers. More

by tata823 Verified Customer Verified Customer

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Great overall experience! ! Friendly staff and got my service completed quickly with out any issues. ! Friendly staff and got my service completed quickly with out any issues. More

by Celopich Verified Customer Verified Customer

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Normally I wouldn’t do a survey because the service is usually pretty fine. It’s a lady that works in the service department name Melissa which I would say is the best but there is a new guy name manny t usually pretty fine. It’s a lady that works in the service department name Melissa which I would say is the best but there is a new guy name manny that sucks and is lazy. This is my second time having Manny over my service and this time is even worst then the first time. Every time I had a question about my car he does not know or has to call me back . Once he did call back it would take forever and he still wouldn’t have a clear answer. Also both times he serviced me he told me that my car was ready and after I get there I still had to wait 46 minutes. Normally my car would be out, parked, waiting for me to just get the keys and go. I had to wait on him to finish up paperwork and bring the car down off of the lift per his reasoning as to why I was still waiting on my car. To add I did an oil change on a Wednesday and he failed to give me the “ladies day “ discount I had to remind him. I only take my car to largo Honda in homestead/ Florida city and I have never received service this bad. I have purchased 3 different Vehicles from Largo Honda and never have I done a survey until today. Overall the customer service usually is good. Manny is bringing the rep down. Update The service team did reach out to me about both incidents and although no one can change my experience they have reassured myself that going forward they will strive for excellence and also offered two oil changes for both of my not so fine experiences. More

by S.bell012@yahoo.com Verified Customer Verified Customer

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