Ashley Rodriguez - Terrazas

I CONTACTED ASHLEY RODRIQUEZ, AND WORKED WITH HER DURING THE ACQUISITION OF A 2020 GMC CANYON 4X4 DENALI....HER SUPPORT WAS VERY GRACIOUS AND PROFESSIONAL. I DO BELIEVE THAT MANAGEMENT/FINANCIAL SHOULD HAVE THE ACQUISITION OF A 2020 GMC CANYON 4X4 DENALI....HER SUPPORT WAS VERY GRACIOUS AND PROFESSIONAL. I DO BELIEVE THAT MANAGEMENT/FINANCIAL SHOULD HAVE BEEN MORE HELPFUL AND EXPEDIENT AS I WAS AN OUT-OF STATE BUYER AND DID NOT HAVE TO VISIT THE LOCATION. THE VEHICLE WAS MISSING THE SECOND(2nd) SET OF KEYS AND THERE WAS SOME DAMAGE TO THE TOP OF TAILGATE THAT WAS NOT OBVIOUS UNTIL IT ARRIVED AT MY OUT-OF STATE LOCATION......ASHLEY OFFERED TO REPLACE THE KEYS AS TH PROTOCOL OF THE DEALERSHIP APPARENTLY DID NOT OFFER. THE DENT IN TOP OF TAILGATE WAS A SURPRISE ALTHOUGH I DO BELIEVE THAT MANAGEMENT MAY HAVE KNOWN ABOUT IT AND I WILL HAVE TO REPAIR IT. I GIVE ASHLEY RODRIGUEZ A (FIVE STAR+ RATING) AND MANAGEMENT A THREE (3). ITS A GREAT ADVANTAGE TO A COMPANY TO HAVE AN EMPLOYEE LIKE ASHLEY AS THESE ARE THE PEOPLE THAT MAKE YOUR COMPANY EXCEL. MARK M More

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ASHLEY EXPRESSED THE HIGHEST LEVEL OF POLITENESS, PROFESSIONALISM, AND DESIRE TO PROMOTE AND COMPLETE THE OUT OF STATE SALE OF MY VEHICLE, PLUS TRANSPORTING AND PAPERWORK REQUIRED. LUKE WASKO ALSO PROFESSIONALISM, AND DESIRE TO PROMOTE AND COMPLETE THE OUT OF STATE SALE OF MY VEHICLE, PLUS TRANSPORTING AND PAPERWORK REQUIRED. LUKE WASKO ALSO PROVIDE GREAT SUPPORT AND COORDINATION. CUSTOMER, MARK MUIRHEID OF ARIZONA More

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Ashley extends wonderful customer service & follow-up as well as follow through Liked the no pressure atmosphere & everybody who was involved in this transaction made it a pleasant & easy experience well as follow through Liked the no pressure atmosphere & everybody who was involved in this transaction made it a pleasant & easy experience More

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Absolutely the best experience I have had at a dealership Ashley and staff went above and beyond to be professional and courteous with out the high pressure sales tactics. Definitely a cut above, congratulat Ashley and staff went above and beyond to be professional and courteous with out the high pressure sales tactics. Definitely a cut above, congratulations Mike you have put together a great team! More

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