Dealership Experience
8 yrs, 4 mos
Industry Experience
8 yrs, 4 mos
Languages Spoken
English
31 Reviews
Write a Review31 Reviews of Ashley Duvall
January 03, 2023
Thank Ed for the great service, would recommend, efficient, clean, friendly service from the dealership efficient, clean, friendly service from the dealership More
Other Employees Tagged: Ed Kaltenbacher, Lisa Fouts
January 11, 2022
Somehow, my last review only gave her one star!! That was a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately givin a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately giving me the opportunity to purchase it!! More
Other Employees Tagged: Joseph Campbell, Dean Sexton
January 11, 2022
Tim was great! He responded to my price negotiations and even allowed me to drive the car home to make sure it would fit in my garage!! Ashley was also great with text responses regarding availability of ve even allowed me to drive the car home to make sure it would fit in my garage!! Ashley was also great with text responses regarding availability of vehicles! Dean got the best deal for financing! The exterior was cleaned up nicely for delivery, but I sure wish my front windshield was a bit more clean—it’s hard to reach it and it was covered with a film & lint. I look forward to continuing my relationship with this dealership! I sure miss my service guy, Bud, but feel certain I’ll be taken care of by other service providers. More
Other Employees Tagged: Tim Patillo, Dean Sexton
July 25, 2020
Calm approach by salesrep and finance manager Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next da Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next day to view. Tim immediately without asking me; found an alternative car. I purchased the alternative car, I am a retired salesrep, Tim;s instincts can not be taught. My conversation with David Lail/finance was delightful, he fought hard for me and I appreciate it, all people have a common bond, it is rare to find that bond in a sales experience, today my experience with Tim and David was Great. More
Other Employees Tagged: Tim Patillo, David Lail
June 19, 2020
Nice people, but they dropped the ball! I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy thi I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok. More
Other Employees Tagged: Ron Pence, Tim Patillo, Bob Garr, Lindsey Kirtley
April 01, 2020
Made our buying experience pleasant Everyone we worked with on our trade-in was super friendly and made our buying experience very pleasant. Our salesman, Tim Patillo was great, as well Everyone we worked with on our trade-in was super friendly and made our buying experience very pleasant. Our salesman, Tim Patillo was great, as well as everyone else we communicated with (Ashley Owens, internet rep; Tom Carr, sales manager; and Dave Lail, Finance). Would definitely recommend this dealership. More
Other Employees Tagged: Tom Carr, Tim Patillo, David Lail
March 31, 2020
We have bought vehicles from Toyota of Louisville for several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and J several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and John Carbone is a wonderful mechanic. More
Other Employees Tagged: Scott Manning, Glen Harder, John Carbone, Dean Sexton
November 10, 2019
Changed my opinion of car shopping! In the past I would have rather had a root canal than go shopping for cars but this dealership made the process so simple and enjoyable that I will de In the past I would have rather had a root canal than go shopping for cars but this dealership made the process so simple and enjoyable that I will definitely come back when I need another car. From the moment we made contact online with Ashley, to meeting up in person with Tim, and then completing the process with Bob, everyone treated us with friendliness and professionalism. Great job and thank you! More
Other Employees Tagged: Tim Patillo, Bob Garr
November 09, 2019
Excellent customer service The staff is extremely friendly and considerate. They listen and work hard to meet and exceed your needs. They treated me like family and were very pl The staff is extremely friendly and considerate. They listen and work hard to meet and exceed your needs. They treated me like family and were very pleasant to deal with. I can not say enough good things about them. I will definitely continue buying from Toyota of Louisville! More
Other Employees Tagged: Dean Sexton , Nathan Lankford
August 26, 2019
GMC Acadia Tim was great, always getting my questions answered promptly. Communicated to me while my car was in the service department, and did what he had to do Tim was great, always getting my questions answered promptly. Communicated to me while my car was in the service department, and did what he had to do to get my mechanical problems fixed. More
Other Employees Tagged: Tim Patillo, Bob Garr