Ashley Dobbs | Page 14

Frienldly and Efficient Mike and Tas made buying a vehicle quick and painless. The day we picked up our car, all documents were ready to be signed upon arrival, and car was Mike and Tas made buying a vehicle quick and painless. The day we picked up our car, all documents were ready to be signed upon arrival, and car was washed, waxed, and fueled up. Thanks again Mohawk! More

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Awsome Team Great Team from start to finish! Ashley hunted for Kia Sorrento's letting me know anytime they received one in. She never gave up! Finally the righ Great Team from start to finish! Ashley hunted for Kia Sorrento's letting me know anytime they received one in. She never gave up! Finally the right one came along. I then decided to make an impromptu visit. This is when I was introduced to Cam. He was great from the start we took it for a spin and knew it was the one. After some negotiations we settled on a deal and they were even able to get the warranty in my budget. Cam called both the bank for payoff and switched my insurance and everything was ready the next day when I picked it up. Thank you! More

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Best Price in Town Did most of my bartering online. Mohawk was the lowest bidder and were willing to match any/all offers I got. Online service from Ashley was super q Did most of my bartering online. Mohawk was the lowest bidder and were willing to match any/all offers I got. Online service from Ashley was super quick and efficient. I gave her my desired price point and options I was looking for and she responded immediately. I ended up purchasing a car within a week of beginning to look. The sales team made sure I didn't have questions and addressed all of my concerns. I had a question for the service department and got a clear answer. As far as car buying goes, this experience was better than I had anticipated. More

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They made this easy Thanks to Mohawk Honda for a fast and stress-free buying experience. Ashley, Katie, Johnna, Joe, online, email, phone, in-person, and delivery to my h Thanks to Mohawk Honda for a fast and stress-free buying experience. Ashley, Katie, Johnna, Joe, online, email, phone, in-person, and delivery to my home. Excellent job everyone. Especially Katie!! In another 12 years, when this Odyssey hits 259,000 miles and 12 years old like the one I replaced today, I expect you to be managing the dealership, and you can sell me another one. More

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Awesome Car Buying Experience I definitely recommend this Honda dealership to everybody. Had a great Car buying experience and got a great deal.......... The Sales Associate Emily I definitely recommend this Honda dealership to everybody. Had a great Car buying experience and got a great deal.......... The Sales Associate Emily Cassey was very helpful and answered all my questions promptly. More

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Best car buying experience ever!!! Friendly, willing to negotiate, not pushy at all. The sales person, Damon was extremely patient, knowledgable and helpful. Very personalized attent Friendly, willing to negotiate, not pushy at all. The sales person, Damon was extremely patient, knowledgable and helpful. Very personalized attention. Nick Bonarrigo was also helpful and honest!!! The place is run to perfection, to assure the best service you could possibly receive. The inventory is second to none. we did our homework and their prices were the best by far. Gorgeous new Honda Civic sitting in our driveway with NO buyers remorse. You won't regret one stop shopping here. Don't bother with the other Honda dealers in the area, you will end up here. More

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"Do You Believe in Miracles?" I always dreaded the ordeal and stresses of new car buying. Not any more! Our Sales Rep, MARK ELLIS, not only helped us purchase the perfect vehicle I always dreaded the ordeal and stresses of new car buying. Not any more! Our Sales Rep, MARK ELLIS, not only helped us purchase the perfect vehicle (Honda HR-V), he also made it possible for us to upgrade to the EX model, which we had thought was out of our price range. The premium options and added features were well worth the extra monies, and made us LOVE our EX as opposed to merely being "satisfied" with an LX. We were skeptical at first about Mark's mantra "I want you to be happy," and "I want to put you in your vehicle," but he was sincere and he did make it happen for us! He devoted a lot of time to us, making us feel special- we never felt like "customers." He was engaging, knowledgeable, and friendly, taking his time to explain things to us and making sure we understood. I cannot think of a single criticism or anything I would change about the experience. Being a male I should not admit this, but I was so overwhelmed by becoming the owner of such a beautiful, wonderful- perfect!- vehicle and knowing how hard Mark worked to make it possible, I got quite emotional (but was able to keep it inside; but barely). In short, I will (and have) sung Mark's praises to any and all who will listen. SPOILER ALERT: If you are successful in your car quest- and I suspect you might- be prepared to get a big ol' heart-felt hug from Mark! We also appreciated finance officer NATE GAGNON's efforts to work with us to ensure our purchase. Our friendly internet consultant ASHLEY DOBBS kept us informed, reminded us of our appointment time, and periodically checked in on us just to see how we were doing. EVERYONE at Mohawk was friendly, helpful, and polite- whether holding doors for you, a smiling hello, asking if you need anything, telling you about- and where to find- the great cookies/drinks, etc, etc.-- in short, a Happy Place to work or to shop!! You will not be disappointed by giving Mohawk Honda a chance to fulfill your dreams. More

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New Pilot thanks to amazing customer service Let's just say I find the entire car buying process to be intimidating. I did weeks of research and had lists of questions. I started my initial Let's just say I find the entire car buying process to be intimidating. I did weeks of research and had lists of questions. I started my initial search via the Internet and by far Mohawk was the most responsive. Finally made an appointment to test drive the 2016 Pilot EX-L. My salesman, Frank, spend two hours answering all of my questions and taking a test drive. I fell in love with the car. Not once did he seem frustrated with my or my daughters questions. I would have bought the car then and there, but my daughter had practice and couldn't be there with us. The manager Andy suggested that they drive the car to my house so she could see it! I thought it was a joke, but no, they drove the car to my house so she could test drive it with me. If a company and its employees are going to go this far above and beyond, they deserve my business. Purchased the SUV the next day and it was such an easy and smooth process. Everyone we met at Mohawk Honda were professional and pleasant to deal with. A special thank you to Frank our salesperson, Andy, the Manager (who my daughter and him created a special handshake) and Nate the finance guru. They got me an amazing finance rate. For an experience I was dreading, they turned it around. I walked out loving my purchase, confident in my decision and felt like I had a team to help me - not sell me. Hats off to Mohawk Honda!!!! Keep doing what you are doing! Highly recommend! More

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Good service The offfice is accomodating. Staff are good. Showed us our options, got what we wanted. Have our new HRV Loved it. Service is excellent. Keep up your The offfice is accomodating. Staff are good. Showed us our options, got what we wanted. Have our new HRV Loved it. Service is excellent. Keep up your good service. More

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Don't punish the customer for being honest? Nike Vita 4 stars reason we couldn't talkbecause of the situation but 5 stars getting us out door quickly. Manager 1 stars reason telling the Customer Nike Vita 4 stars reason we couldn't talkbecause of the situation but 5 stars getting us out door quickly. Manager 1 stars reason telling the Customer he has to purchase something with the car. Micah 5 stars for being patient and answering all out finical questions. Ashley 5 stars for alway being available. More

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