Arturo Gutierrez | Page 44

Pleasant Very Pleasant Experience throughout the entire process very helpful. The only issue was that the wheel lock key was missing and had to have master to Very Pleasant Experience throughout the entire process very helpful. The only issue was that the wheel lock key was missing and had to have master to remove and replace wich no assistance was offered in situation or reinbursement but not the end of the world just need to pay more attention to the details of things More

Helpful 0

Report | Print

Outstanding customer service Purchased my 2016 GL450 in December and from start to finish had excellent customer service. Have been back in the showroom a few times since and not Purchased my 2016 GL450 in December and from start to finish had excellent customer service. Have been back in the showroom a few times since and nothing has changed. Service department is also wonderful and I always feel like a VIP when I am there. Kriss Arbury was our salesman.....he continues to be most helpful to me. Thank you Bob Milner and MBOTW! More

Helpful 0

Report | Print

Easy and friendly transaction Very smooth and honest transaction. I will buy my next car from this team! Kriss respected my time and made sure I got out of there in my new car exac Very smooth and honest transaction. I will buy my next car from this team! Kriss respected my time and made sure I got out of there in my new car exactly when I needed to. More

Helpful 0

Report | Print

Buying a new car My wife and I visited Mercedes-Benz of the Woodlands to learn more about the convertibles and left with a new SL 550 the same day. Everyone was friend My wife and I visited Mercedes-Benz of the Woodlands to learn more about the convertibles and left with a new SL 550 the same day. Everyone was friendly and nice, especially Stephen Bizzle. They found discounts to reduce the purchase price and allow us to take the car on extended test drive. More

Helpful 0

Report | Print

Red carpet experience! My husband and I were recently looking to purchase a new vehicle. We called several times and talked to Kriss. He gave us a lot of information and a My husband and I were recently looking to purchase a new vehicle. We called several times and talked to Kriss. He gave us a lot of information and answered all of our questions. We visited the dealership and Kriss showed us several vehicles. He is really awesome to work with and I would recommend him to anyone looking for a new car. We ended up choosing a beautiful ML 350. Arturo helped us with the financing portion and did a great job. It was well past closing for the dealership by the time we finished and they brought the car out. But, they all stayed to the end. Andrew walked us through every detail of the vehicle. He was so patient and I never felt rushed. I really appreciate his help. It didn't end with the sale. Kriss has called to check on us several times since then. They really do treat you right! Kriss, if your reading this, I'm ready to go for ice cream now. ?? Deanna & John More

Helpful 0

Report | Print

Excellent customer service Flew in from Fort Worth to deal with Kriss. During our multiple phone calls before making the flight he answer all questions and made me feel comfort Flew in from Fort Worth to deal with Kriss. During our multiple phone calls before making the flight he answer all questions and made me feel comfortable to make the trip. Once there Kriss (sales) manager and financing did an amazing job. Thank you for the great customer service, hands down the best. More

Helpful 0

Report | Print

Best car buying experience, ever If you are in the market for a Mercedes, Mercedes Benz of the Woodlands is the only stop you will need to make. Amanda found the perfect pre-owned C 2 If you are in the market for a Mercedes, Mercedes Benz of the Woodlands is the only stop you will need to make. Amanda found the perfect pre-owned C 250 for me-perfect car at a perfect price. I assure you, you will be treated like family. When I'm ready for my next car, I'll go straight to MBOTW. More

Helpful 0

Report | Print

My excellent car buying experience! I purchased a pre-owned car from MBOTW that isn't a Mercedes. Nelson and Amanda were my sales consultants and were terrific! I was dreading having to I purchased a pre-owned car from MBOTW that isn't a Mercedes. Nelson and Amanda were my sales consultants and were terrific! I was dreading having to deal with "car salesmen" but Nelson and Amanda were friendly, helpful and professional. Nelson came in on his day off to help me and Amanda was so available during my decision-making process which took several days. Managers Cody and Arturo and even the reception staff were all part of my positive experience at MBOTW. Even though my car is not a Mercedes, because of the professionalism and friendliness of everyone there, I will recommend MBOTW for a new or pre-owned vehicle. More

Helpful 0

Report | Print

A Senior Dream Comes True When I arrived at the MBOTW dealership, I had an idea of the model MB I wanted. I was enthusiastically greeted by Sales Client Advisor- Monica Sauced When I arrived at the MBOTW dealership, I had an idea of the model MB I wanted. I was enthusiastically greeted by Sales Client Advisor- Monica Sauceda. She proceeded in showing me a similar model in their beautiful showroom. Monica did not pressure me, and she could sense my apprehension, and with her assurance that I would be able to buy a new MB. Monica throughout the entire process displayed expertise , professionalism, tenacity, friendliness, compassion and truly a genuine warmth in my buying process. Monica you are SUPERB!!! Also, I would like to acknowledge the following MBOTW Family: Doug Chappell ( who truly made it happen!), Nic Botusan ( also made it happen!), Erich Beasley ( a great MB tutor w/a lot of patience!), Arturo Gutierrez ( very thorough), Liz Rincon (very informative and friendly) and last, but not least Christian with his contagious smile picked me up, and did not get annoyed with my never ending questions about MB cars. Thank You MBOTW Family and Be Blessed. More

Helpful 0

Report | Print

Great experience at MB of The Woodlands I had a great experience at Mercedes-Benz of The Woodlands at the end of last month (Aug '15), ending up in me getting a new S-Class 550. Mike Steele, I had a great experience at Mercedes-Benz of The Woodlands at the end of last month (Aug '15), ending up in me getting a new S-Class 550. Mike Steele, Erich Beasley and the rest of the team at MBoTW took great care of me and my vehicle needs. More

Helpful 0

Report | Print