Arthur Yestrebov
Arthur Yestrebov at BMW of Freehold
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Arthur Yestrebov

Client Advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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5.0
11 Reviews

Dealership Experience

1 yr

Industry Experience

3 yrs, 4 mos

Languages Spoken

Russian Russian

5.0

11 Reviews

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11 Reviews of Arthur Yestrebov

March 31, 2024

Dealership Rating
Employee Rating

I am happy with the X5 and with Arthur, my sales rep. , however was disappointed with the $299 nitrogen air charge which we all know is nonsense. I also did not appreciate the way the finance manager tri More

by THEAMBERGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Hyman

Apr 02, 2024

BMW of Freehold responded

We're glad to know you're happy with your X5 and our sales rep, Arthur. However, we regret that some aspects of the financing process didn't meet your expectations. We aim for transparency in all transactions and never intend to take advantage of customers. Your feedback is valuable as it helps us improve our services further. I would like to discuss this further with you to come to a resolution. Please reach out at your earliest convenience. Thank you, Danny Claro - General Sales Manager - dclaro@dchusa.com

March 27, 2024

Dealership Rating
Employee Rating

Everyone was very welcoming and I did not feel pressured or rushed. The survey asked about Nicholas but I am pretty sure his name is Arthur and he is one of the best salesmen I have worked with. He was frie More

by ESTANLEY1082
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

BMW of Freehold responded

Hello! We're so glad to know that you had a great experience with our team at BMW of Freehold. It's wonderful to see that Arthur made your car buying process smooth and enjoyable! We appreciate the recommendation, and we look forward to assisting you in the future. Enjoy your new ride and come again soon!

February 27, 2024

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Employee Rating

Good evening Arthur and everyone at freehold bmw was amazing very professional polite and ready to help ! More

by FERNANDO VELEZ
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa, Tyler Hyman

Feb 28, 2024

BMW of Freehold responded

Hi Fernando! We're so glad to know that Arthur and the team at BMW of Freehold provided you with an amazing experience. Thanks for your kind words and come again soon!

February 26, 2024

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Employee Rating

Arthur was a pleasure to deal with, very personal and was intentived to my wife and our lives, as we were interested about his life in Russia, he has a promising career with BMW and should be treated as a v More

by JG511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

BMW of Freehold responded

Hello! We're so glad to know that Arthur and Maria made your experience at BMW of Freehold a memorable one. It's wonderful to have such dedicated team members who truly care about our customers' needs. Thanks for the great review and come again soon!

February 24, 2024

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Employee Rating

I've been with Freehold bmw since I leased my first BMW 3 years ago. I returned upon termination of the lease and they made it easy to purchase out the car. More

by docbrok
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 26, 2024

BMW of Freehold responded

Hello! We're glad to know that your lease termination and purchase process was smooth at BMW of Freehold. We appreciate you sticking with us over the years. We look forward to serving you for many more!

February 22, 2024

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Employee Rating

I thought everything was done very professional and with the customer feelings being the 1st priority More

by GARYVALORE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hyman, Frank Catania

Feb 22, 2024

BMW of Freehold responded

Hi Gary! We're delighted to know that you felt prioritized and had a professional experience at BMW of Freehold. Thanks for sharing your thoughts with us and come again soon!

February 20, 2024

Dealership Rating
Employee Rating

Arthur was wonderful to work with. He was calm and reassuring about buying a used car for my son. He was patient and not pushy at all. Over all Arthur made the whole experience easy an More

by MRSNUDELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

BMW of Freehold responded

Hello! We're glad to know that Arthur was able to provide a calm and reassuring experience for you at BMW of Freehold. It's great when our team can make the process easy and relaxing, especially when buying a used car. Thanks for sharing your feedback and come again soon!

January 29, 2024

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Employee Rating

Arthur is cordial and easy to work with! He was helpful over the phone before I came into the dealership to purchase the vehicle. Once in the dealership, he kept the process simple and there More

by Alex R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

BMW of Freehold responded

Hi Alex! We're glad to know Arthur made your experience at BMW of Freehold a smooth one. We appreciate you taking the time to share this feedback and hope you enjoy your new vehicle and come again soon!

January 28, 2024

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Employee Rating

Sales person was nice, the car was a good price but there were big fees and we had to wait 3 hours before getting our car after buying it More

by Jake
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 29, 2024

BMW of Freehold responded

Hi Jake! We appreciate your patience and understanding during the wait time. We're glad to know that you found our sales team nice and the car well-priced at BMW of Freehold. Thanks for sharing your experience and we hope to see you again soon!

January 17, 2024

Dealership Rating
Employee Rating

Over the course of 15 years we have purchased 3 BMWs from this dealership. The sales people and service department have always been very professional, courteous and helpful. More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 18, 2024

BMW of Freehold responded

Maria, it's fantastic to know you've had consistently great experiences with our team at BMW of Freehold over the years. We appreciate your loyalty and look forward to serving you for many more years!

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