Had a very good experience at the dealership.
Arnold was great to work with. Drove away in a brand new Terrain.
Arnold was great to work with. Drove away in a brand new Terrain.
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by s10jben58
Verified Customer
Verified Customer
May 01, 2024 -
Rivard Buick GMC responded
Thanks for taking the time to leave us this awesome review! At Rivard Buick GMC, we take guest feedback seriously and are proud to see that you drove away happy in your new Terrain. I will share your compliments with Arnold and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Arnold Little did a great job in all areas.
He responded very quickly, professionally and thoroughly.
He responded very quickly, professionally and thoroughly.
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by Kip Walsh
Verified Customer
Verified Customer
Apr 26, 2024 -
Rivard Buick GMC responded
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Had a great buying experience with Rivard GMC.
My sales rep was Arnold Little and made the entire process a pleasure. Arnold called me over to his desk as soon as I walked into the dealership an
My sales rep was Arnold Little and made the entire process a pleasure. Arnold called me over to his desk as soon as I walked into the dealership and from that point until I drove off the lot I felt great about the entire process. I am loving my new GMC Sierra Denali and I will highly recommend Arnold and Rivard GMC to all of my friends & family. Thanks again Arnold! ~ Chad Wallace
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by CHAD89
Verified Customer
Verified Customer
Apr 19, 2024 -
Rivard Buick GMC responded
Thank you for leaving this remarkable feedback, Chad. We appreciate your comments and are happy to hear that Arnold was able to meet your needs. At Rivard Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
I worked with Arnold Little who did a fantastic job in
helping me get into a new truck, he's a good dude, not pushy, didn't annoy me, was personable, and ensured the overall experience was excellent. I h
helping me get into a new truck, he's a good dude, not pushy, didn't annoy me, was personable, and ensured the overall experience was excellent. I hadn't bought a new vehicle in 10 years. I did my homework to make sure I was getting an honest deal, and I didn't discover a single red flag (OTD price was agreeable, Trade-In value was agreeable, options were agreeable, Financing (which I need to subsidize my downpayment) was not great but not bad either. Ultimately, I didn't mind it because they discounted me for using it. Overall experience was 5 stars!
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by mcossaboom
Verified Customer
Verified Customer
Apr 11, 2024 -
Rivard Buick GMC responded
Thank you for taking the time to write this review. I am pleased to hear that Arnold was able to provide an efficient and overall positive experience.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
We had great service, very patient in explaining the
pricing and getting us the vehicle we wanted
pricing and getting us the vehicle we wanted
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by ladycourt
Verified Customer
Verified Customer
Apr 05, 2024 -
Rivard Buick GMC responded
Thank you so much for sharing your car shopping experience with us. I'm happy to hear you were able to find what you were looking for, including fantastic customer service from the Rivard Buick GMC team. Thank you for choosing us for your automotive needs and I look forward to working with you again in the future.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Great staff.
The salesman Mr. Little has helped me with five vehicles over the past few years. Each new vehicle is negotiated, and paperwork done when I get to th
The salesman Mr. Little has helped me with five vehicles over the past few years. Each new vehicle is negotiated, and paperwork done when I get to the dealership. No games. No delays. The vehicle is ready to go. We sign the paperwork, review the vehicle features, setup the OnStar, and away we go. I take my vehicles to the dealership for service since they do a great job.
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by RLEDFORD
Mar 20, 2024 -
Rivard Buick GMC responded
Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that we were able to provide you with such exceptional customer service! Thank you again and congratulations on your new vehicle.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Great buying experience.
No number playing. Quick and Easy Purchase. Arnold is very knowledgeable and a pleasure to deal with.
No number playing. Quick and Easy Purchase. Arnold is very knowledgeable and a pleasure to deal with.
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by beckybenton32754
Verified Customer
Verified Customer
Mar 14, 2024 -
Rivard Buick GMC responded
Congratulations on your new vehicle, Becky. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Arnold was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Price was very competitive dealer and sales staff were
awesome delivery was smooth can’t wait to see the new building when completed
awesome delivery was smooth can’t wait to see the new building when completed
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by RICKMOSELEY
Verified Customer
Verified Customer
Mar 14, 2024 -
Rivard Buick GMC responded
Rick, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Rivard Buick GMC. Please feel free to contact us if you have any questions on your new purchase.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Everyone seemed nice and when I had to return it the next
day for problems, they were very nice in the service department. Wasn’t totally thrilled with my sales rep. Not very engaging or explanatory. Charged
day for problems, they were very nice in the service department. Wasn’t totally thrilled with my sales rep. Not very engaging or explanatory. Charged $49 for Nitrogen in my tires and immediately when driving off, On Star says, all my tires are low! Called next morning when the lights came on to go straight to dealer, he was non worried. Said he took day odd but he would call and let them know I was coming. Never heard from him again until Thursday when he wasn’t happy with me at all. Raised his voice telling me he’s been off and not to talk to him like that. Well who am I to tell all the problems with the car, after Just buying it the night before. Wish I hadn’t bought here.
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by mfaurie
Verified Customer
Verified Customer
Feb 23, 2024 -
Rivard Buick GMC responded
Thank you for your feedback. Here at Rivard Buick GMC, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
excellent experience very happy with my truck would
recommend anybody Buy a truck from this place amazing service
recommend anybody Buy a truck from this place amazing service
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by josegarcia240948
Verified Customer
Verified Customer
Feb 01, 2024 -
Rivard Buick GMC responded
Thank you so much for taking the time to let me know how happy you are with your experience, Jose! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
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