Arlen Bird | Page 2

Helpful, good customer care. Took care of the issue. Loaned a nice car for me to use. Took care of the issue. Loaned a nice car for me to use. More

by JQT143 Verified Customer Verified Customer

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As we were traveling west from Quebec, our Ford 350 Diesel needed service. On Sunday afternoon, the system told us we had a Exhaust Fluid System fault. We were in Erie and the truck could only be dr Diesel needed service. On Sunday afternoon, the system told us we had a Exhaust Fluid System fault. We were in Erie and the truck could only be driven 50 miles. Monday morning at 7:00, I drove to Bob Ferrando service where I met Arlen Bird. He told me they were fully booked but nevertheless, he said he would do his best to help. Well, he did! Tuesday morning we were back in the road after a new NOX sensor was installed and a full regeneration done. The service was outstanding and I cannot be thankful enough to Arlen, to the diesel mechanic and to Bob Ferrando dealership. I was so happy to have selected them for this service!!! More

by Marc Gregoire Verified Customer Verified Customer

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The Service Department at Bob Ferrando is always incredible. Kind, efficient and timely every single visit. incredible. Kind, efficient and timely every single visit. More

by BETHALEWIS6 Verified Customer Verified Customer

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Always great to work with and gets us in when needed. Knows what our mustang needs and answers questions. Knows what our mustang needs and answers questions. More

by STACHERA Verified Customer Verified Customer

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Reasonable price. Fast service. Went above and beyond! Fixed warranty issues, and changed my oil! Fast service. Went above and beyond! Fixed warranty issues, and changed my oil! More

by MARKFORMANSKI Verified Customer Verified Customer

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Been dealing with this dealership eversince. Employees are very helpful, friendly and knowledgeable. Excellent customer service. Employees are very helpful, friendly and knowledgeable. Excellent customer service. More

by Minnie Verified Customer Verified Customer

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100% recommend Ferrando for your auto repair needs. Great customer service, knowledge in engine repairs and communication was #1 Great customer service, knowledge in engine repairs and communication was #1 More

by djmagoon53 Verified Customer Verified Customer

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Everyone I talk to at Ferrando Ford is the best! It is such a pleasure to do business there. It is such a pleasure to do business there. More

by HEYROSIE12 Verified Customer Verified Customer

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I was very happy with my surface. I called. They got me right in and handled the problem quickly. I called. They got me right in and handled the problem quickly. More

by sas2244 Verified Customer Verified Customer

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I had fast and polite service when I visited for my oil change last week! change last week! More

by Mrsmosko810@ Gmail.com Verified Customer Verified Customer

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