Arella Berger | Page 3

The one thing on my grown up Christmas List this year was a new car, and Arella Berger at Mercedes-Benz of Annapolis was my own personal Santa. From the moment I stepped foot into the dealership, I received a new car, and Arella Berger at Mercedes-Benz of Annapolis was my own personal Santa. From the moment I stepped foot into the dealership, I received exemplary customer service. She was kind, knowledgeable, and attentive. I came in feeling a little bit defeated because of an experience with a different dealer but the Arella, Rori Brown, and Allen Belcher at Mercedes-Benz turned that around. If you are in the market for a new vehicle, visit the crew at Mercedes of Annapolis. You will not be disappointed! More

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Everyone in dealership greeted my wife and I with a smile or head nod hello. or head nod hello. More

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Arella was very knowledgeable and efficient. She worked very hard to earn my business and I would recommend her to anyone. She worked very hard to earn my business and I would recommend her to anyone. More

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Rori, Dean, Asher, Arella are awesome to work with. Incredibly professional and straightforward. Amazing experience. Incredibly professional and straightforward. Amazing experience. More

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I had a positive experience at this dealership and would recommend them to those interested in Mercedes recommend them to those interested in Mercedes More

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We had a great experience with Arella and the remaining Mercedes team! We purchased our car in our first trip. Arella was super helpful, friendly, and worked with us to get a discount that Clara led the de Mercedes team! We purchased our car in our first trip. Arella was super helpful, friendly, and worked with us to get a discount that Clara led the deal for us the same day. More

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Best car buying experience we have ever had Ms. Berger was responsive and welcoming and very knowledgable about the Mercedes EV that we purchased. All of the staff that helped us were friendly and Berger was responsive and welcoming and very knowledgable about the Mercedes EV that we purchased. All of the staff that helped us were friendly and they treated us like friends. They even welcomed our little dog that travels with us! We were very impressed with the effortless closing process and enjoyed the time we spent with Mr. Belcher. Thanks very much for everyone's assistance. Peter Evans and Barbara Ellis More

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Arella Berger and Michael Herron did a great jod helping me with the purchase of an E class cabriolet, while being 450 miles away! I spoke on the phone with them prior to expressing my desire to purchase. P me with the purchase of an E class cabriolet, while being 450 miles away! I spoke on the phone with them prior to expressing my desire to purchase. Photos were provided of each detailed request, documentation forwarded to me and ultimately a great price was agreed on for the car. I flew in from home, met with Arella and Mike, and drove away in a beautiful vehicle for my wife (Happy Anniversary!). Arella really knows her Mercedes line, provided great help in showing me the ins and outs, making sure the car met all my check list wants. Mike took the time to pull service records so that I would have a fresh start with "my new to me cabriolet" maintenance. All in all, a great, pleasant experience, with no drama! It's how buying a car should be... with customer satisfaction being the utmost priority! More

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Arella was phenomenal! This young lady knows her product! Special thank you to Rori Brown and Michael Herron. This dealership deserves a 5 ☆ rating! This young lady knows her product! Special thank you to Rori Brown and Michael Herron. This dealership deserves a 5 ☆ rating! More

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I highly recommend Arella. She is knowledgeable, experienced, customer focused and hard working. Arella is there with you every step of the way. She listens carefully to custo She is knowledgeable, experienced, customer focused and hard working. Arella is there with you every step of the way. She listens carefully to customers and does everything she can to exceed your expectations. I drove off with the Mercedes of my dreams and am confident Arella is still there for me, should I have any additional questions. More

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