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Anthony Candela
Anthony Candela at BMW of Ramsey
Refer Me

Anthony Candela | Page 3

Service Manager

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

Contact Me
4.8
53 Reviews

Proudly serving the auto industry for over 35 years and BMW for over 15 years. I am extremely passionate for automobiles, and enjoy what I do, but always eager to learn more!

Dealership Experience

17 yrs, 6 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

Italian Italian

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4.8

53 Reviews

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53 Reviews of Anthony Candela

May 27, 2023

Dealership Rating
Employee Rating

Service was great! Quick! Very professional! Nice waiting area! Easy easy easy easy easy easy easy More

by KWHARTGERS
Recommend Dealer
Yes

Other Employees Tagged: Ted Contoleon

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May 30, 2023

BMW of Ramsey responded

Timely, easy and professional! Three words we love to see when customer are describing their experience with our service team. Thank you for sharing them. We hope to have the opportunity to work with you again here at BMW of Ramsey.

May 25, 2023

Dealership Rating
Employee Rating

Just an incredible service department. Incredible people that take care of you and will come back time and time again More

by TSCARPA79
Recommend Dealer
Yes

Other Employees Tagged: Sally Amato, Rosiris Cordero, James Crowe, Jason Sonion , Ben Abramov, Kenny Casares, Ted Contoleon, Juan Ferreiras, Jorge Pinero

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May 26, 2023

BMW of Ramsey responded

If there is one thing our team is proud to offer it is quality service. We appreciate you taking the time to recognize this and hope to have you back at BMW of Ramsey for any future BMW sales or service needs.

May 24, 2023

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Employee Rating

Great service! In and out! Highly recommend to my friends and family! Dominick is a great technician! More

by Dmolinini524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, James Crowe , Juan Ferreiras, Jorge Pinero

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May 25, 2023

BMW of Ramsey responded

We appreciate you taking the time to recommend our team member, Dominick. Providing both quality and efficient work is what our technicians strive for, and we will be sure to share your kind remarks with him. Until your next due service, safe travels.

May 18, 2023

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Employee Rating

Thank you BMW team for your services and Mr Jason Sonion for your all explanations provided to me after the service and your courtesy More

by tsouami
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2023

BMW of Ramsey responded

Ensure our customers are well informed in regards to the service performed by our team is our pleasure! Thank you for taking the time to share your experience with, Jason, we will ensure he receives your kind words. We greatly appreciate you choosing BMW of Ramsey and hope to work with you again.

May 10, 2023

Dealership Rating
Employee Rating

Ted was a huge help and very knowledgeable! He got my x3 fixed very quickly. More

by Andrewd1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Crowe, Chris Betsch , Jorge Pinero

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May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 09, 2023

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Employee Rating

Loaner availability Car wash included with service. Good communication with service rep On time for pick up More

by BERT.CHEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Technician who did my work - excellent

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May 15, 2023

BMW of Ramsey responded

Bert, we truly appreciate this list of items you have found to make BMW of Ramsey a 5-star service center! Our team is proud to provide each of these items, and we look forward to continuing to do so for years to come.

May 06, 2023

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Employee Rating

Service was fine but always try and push other repairs not critical at moment .and never was even given a cost for comparison More

by JP9956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 15, 2023

BMW of Ramsey responded

Hello, I regret to learn you felt this way as our team shared the assessment with you. I can assure you our goal is to simply ensure you are aware of our recommendations per BMW’s maintenance guidelines. When you have a moment, I encourage you to reach out to me directly so that I may address the continued questions you have. I hope to hear from you soon, Jim Crowe 551.777.5590 Service Director

April 26, 2023

Dealership Rating
Employee Rating

The work done was fine, but for the second straight time I had an incredibly difficult time using a BMW Rewards card that is usable (wait for it) ONLY at BMW dealerships. Ironically, I accumulate lots of p More

by esmbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Ferreiras, Kenny Caseras. *****

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May 02, 2023

BMW of Ramsey responded

Hello, While your feedback is appreciated, we regret to see the rating you have shared despite our teams efforts to assist you in resolving the issue with your BMW card. Unfortunately, this is a benefit provided and managed by BMW as an OEM and our team has no control over card and account functions. In the future, we hope to have the opportunity to gain your full confidence. Jim Crowe 551.777.5590 Service Director

May 02, 2023

esmbmw responded

Hi Jim, I get it about having no control over the card, it was more the unhelpful attitude I initially received when trying to use it. The response was simply 'oh, you can't use that card for "discounted" services. What?? In the end the card simply had to be run for the $100 amount of the reward it's not that difficult, and not the first time this has happened there. I've had all kinds of 'Reward cards' from many merchants, and have never had this trouble anywhere except there. Maybe a 5-minute instruction to the staff about these cards would save a lot of time and grief for all concerned.

April 25, 2023

Dealership Rating
Employee Rating

Excellent service, it was very quickly done , nice waiting area with good food and drink , thank you very much ! More

by AORKINDCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, James Crowe , Juan Ferreiras, Jorge Pinero

Helpful
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Apr 26, 2023

BMW of Ramsey responded

Thank you as well! Your business is greatly appreciated, and we are happy to help make it worth while by offering a comfortable waiting area and quality service. Until your next due service, safe travels.

April 25, 2023

Dealership Rating
Employee Rating

Amazing customer service like no other dealer. My service advisor Ted got my car in and out right away. He did a great job More

by JOSEPHSTEPANIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Tim Gallagher, Doreen Gallahue, Sally Amato, Rosiris Cordero, Michael Tornatore, James Crowe , Juan Ferreiras, Jorge Pinero

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Apr 26, 2023

BMW of Ramsey responded

Hey Joseph, thank you for taking the time to share this kind feedback following your recent service. We are happy to read that our team member, Ted, was able to get you back on the road in a timely manner. When the time comes for your vehicles next service. We hope you will continue to keep BMW of Ramsey in mind.

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