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Ann Smith
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71 Reviews
71 Reviews
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71 Reviews of Ann Smith
May 13, 2024
one star because zero isn't an option. Had a deal in place and a time to pick up the set. we already had a bank check and insurance done for the car. what did they do instead of prepari Had a deal in place and a time to pick up the set. we already had a bank check and insurance done for the car. what did they do instead of preparing the car for delivery? they sold it to someone else who was willing to pay more. Do NOT do business with this dealershi, they can't be trusted. More
by bobman50
Helpful 
January 27, 2024
Bought a used car and our sales person, Batoul was so kind. When we went to pick up the car and BUY it, we discovered the used car rep attached a lowjack and attached it to the price of the. we were ne kind. When we went to pick up the car and BUY it, we discovered the used car rep attached a lowjack and attached it to the price of the. we were never made aware that they were attaching this to the car. Eventually the used car manager agreed to take price off and give us a year of service. When we arrived at the dealership and had given them the check, the manager again tried to tell us that we could pay $400 for the "free" year of service or we can schedule another trip to the dealer to have the lowjack removed. This dealer is an hour from our house. We were extremely mad because had they explained that we can have the low jack removed we would have come the nextorning to buy the car once the low jack was removed. After my husband and I were ready to take our check back and walk away, did they agree that we did not need to have the low jack removed. I found the fact that they installed something and then tried to con us into paying for it shady. More
by EP
Other Employees Tagged: Mark Wenc, Deb Campbell, Batoul Hamad
December 07, 2023
This was the worst dealership I dealt with when looking for a new car. Understating the price and lying to your face. Go anywhere but here for your nectar new car. for a new car. Understating the price and lying to your face. Go anywhere but here for your nectar new car. More
by ffl1958
Other Employees Tagged: Al Abbas
December 01, 2023
Jordan was extremely knowledgeable about his product and carrying about what our needs and demands are. He made the process easy and flawless. carrying about what our needs and demands are. He made the process easy and flawless. More
by Ash
Other Employees Tagged: Jordan Kabranov, Brian Anderson, Richard Cunningham
October 04, 2023
Friendly personnel. Courteous service. Love the Gong, after the sale! Better than ring da bell! Courteous service. Love the Gong, after the sale! Better than ring da bell! More
by L.delm55
Other Employees Tagged: Deb Campbell , Adam Liaromatis
April 06, 2023
Excellent service from purchase to maintenance of your car. The very friendly workers are always willing to help you. car. The very friendly workers are always willing to help you. More
by daniela.morales41
Other Employees Tagged: Brian Anderson, Omar Colon , Dion Allen, Bryan Waggoner
March 11, 2023
Great experience from beginning to end. I even got a big RED bow on my new car. Definitely made a great experience out of my purchase. If anyone reads this go see Jose Serrano!!! I even got a big RED bow on my new car. Definitely made a great experience out of my purchase. If anyone reads this go see Jose Serrano!!! More
by soobyjo12
Other Employees Tagged: Richard Cunningham, Jose Serrano
March 04, 2023
Adam is the best! Our car shopping days was a nightmare until I met Adam. He is patient and assisted us to the end of the Deal Thanks Adam liaromatis Our car shopping days was a nightmare until I met Adam. He is patient and assisted us to the end of the Deal Thanks Adam liaromatis More
by Professor
Other Employees Tagged: Deb Campbell , Adam Liaromatis
August 27, 2022
Great experience! The dealership was very fair and transparent. I will definitely be going back for our next vehicle. The dealership was very fair and transparent. I will definitely be going back for our next vehicle. More
by MrKristofer
Other Employees Tagged: Richard Cunningham , Dion Allen
June 13, 2022
Jordan is incredibly wonderful to work with. He is transparent (as transparent as car salesmen get) and he is very helpful. He knows the cars, he knows the competition and he knows how to close He is transparent (as transparent as car salesmen get) and he is very helpful. He knows the cars, he knows the competition and he knows how to close a sale.The staff at Napelton is extremely kind and friendly and create a warm welcoming atmosphere. I walked in at 5pm and within a couple hours I was walking out with a brand new car I’m already obsessed with. They have my business and I truly think after 20 plus years of being a loyal Toyota customer - I’ve made the switch. Thank you Jordan and Napelton for making this happen for my family and I. More
by abayandor
Other Employees Tagged: Jordan Kabranov, Omar Colon, Al Abbas
