Andy Stanley
Andy Stanley at Mall of Georgia Ford
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Andy Stanley | Page 3

Sales Professional

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.4
78 Reviews
4.4

78 Reviews

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78 Reviews of Andy Stanley

November 16, 2023

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Employee Rating

Service was without negatives. People were pleasant, helpful, competent and timely. My car, which I thought was OK when I brought it in, was running noticeably better after the ser More

by kentlecroysr
Service Price Transparency
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Recommend Dealer
Yes

November 04, 2023

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The leasing process was bad. The lease buyout was bad. The junk fee to but the lease is bad. I would darken your steps ever again. More

by cademan424
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 07, 2023

Mall of Georgia Ford responded

We're truly sorry to hear about your negative sales experience. Our aim is to provide a smooth and pleasant car-buying process for all our customers, and it's disappointing to learn that we fell short of your expectations. Your feedback is important to us, and we take it seriously. We will review the details of your experience with our sales team to identify areas for improvement. Our goal is to ensure that every customer receives the attention and assistance they deserve.

November 03, 2023

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Very timely and worked with my schedule. Id recommend anyone to go here for service More

by asjenkins514
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Recommend Dealer
Yes
Nov 07, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 28, 2023

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Both the sales experience and financing processes are well-refined, and I had a great experience finding the perfect vehicle. Andy, my sales associate, went above and beyond to get me the exact Ford Expl More

by jjoshuap41
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull

October 25, 2023

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Messed up my car. They were not thorough with work or communication. Will not be bringing my vehicle back there. More

by Seven
Service Price Transparency
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Recommend Dealer
No
Oct 26, 2023

Mall of Georgia Ford responded

We are sincerely sorry to hear about your negative service experience. Your satisfaction is of the utmost importance to us, and we regret that we did not meet your expectations on this occasion. We take your feedback seriously and will be reviewing our processes to identify areas where we can improve our service quality and communication. We want to ensure that all our customers have a positive and hassle-free experience when visiting our dealership.

October 23, 2023

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Great customer service, reasonable pricing for service, all work done always in a timely manner. More

by alvinarnild43
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Recommend Dealer
Yes
Oct 26, 2023

Mall of Georgia Ford responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 19, 2023

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My wife and I have had a few issues with communication from the center in regards to lead times for service, along with complete lack of response to my last request for assistance with my truck’s warranty More

by hmiller1856
Service Price Transparency
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Recommend Dealer
No
Oct 20, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave a review of your recent experience with our dealership. I am sorry to hear that you did not receive adequate communication during your visit. At our dealership, we strive to provide clear and prompt communication with all of our customers, and it is concerning to hear that we fell short in your case. We take all customer feedback seriously, and we will be reviewing our communication processes to ensure that this does not happen again in the future.

Oct 21, 2023

hmiller1856 responded

POV Me: Against better judgment, I finally decide to respond to the SEVENTH request from Ford for a review for this service center despite how terrible our experience has been. FORD: *inserts canned response that shows their lack of care, further proving how inadequate this location is at servicing their customers*

October 03, 2023

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They kept in touch they always do a good job great service thank you til next time More

by ericwaters06
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2023

Mall of Georgia Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

September 25, 2023

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Great dealership. Good people easy to work with. would highly recommended this dealership. Everyone was very nice and great to work with. More

by mikej
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Recommend Dealer
Yes
Sep 26, 2023

Mall of Georgia Ford responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 22, 2023

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Employee Rating

Everyone was extremely nice and helpful. Made buying my new truck a pleasant experience. Would recommend this dealership. More

by mikej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2023

Mall of Georgia Ford responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

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