Andy Savas | Page 35

Andy was great and great customer service skills. They pointed out several safety issues with the vehicle. We will be back for any work needef pointed out several safety issues with the vehicle. We will be back for any work needef More

by Dmcconnell133 Verified Customer Verified Customer

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This dealership is great. I wish I would have bought my wrangler from here instead of from ACJDR. They really took great care of me she my Jeep! wrangler from here instead of from ACJDR. They really took great care of me she my Jeep! More

by karenileana Verified Customer Verified Customer

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Andy was a huge help in service. He saved us hours by knowing how to resolve my issue. This made my day after not knowing the process knowing how to resolve my issue. This made my day after not knowing the process More

by MPIELOCK Verified Customer Verified Customer

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Got the job done. Thankful work was done the same day. Good with communicating. Will be servicing the car at the same dealer again. Thanks Good with communicating. Will be servicing the car at the same dealer again. Thanks More

by BJM Verified Customer Verified Customer

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Untrustworthy, Devious , disrespectful , switch and bait, hustlers at the peak, liars, unorthodox, uncoordinated, slight of hand, pass the buck, delay tactic specialists highly not worthy of any future deali hustlers at the peak, liars, unorthodox, uncoordinated, slight of hand, pass the buck, delay tactic specialists highly not worthy of any future dealings More

by Siremidel Verified Customer Verified Customer

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Every time they rotate my tires, they fail to adjust the tire pressure. My 2016 Ram 2500 requires 60 psi in the front and 80 psi the rear. About the time I get to 528 the tire pressure warning light comes o tire pressure. My 2016 Ram 2500 requires 60 psi in the front and 80 psi the rear. About the time I get to 528 the tire pressure warning light comes on. This used to not be that big of deal to me, because at the exit for our old house there was a truck stop with a nice air compressor. My July 8th 2019 visit I just used my air compressor at our new house to correct the issue. This took forever and I there is no place near by that can inflate to 80psi. So after my July 17th 2020 Visit, I turned around and took the truck back to have the dealer adjust the pressure since they fail two the first time. I had to explain to the service team that my truck requires the Tires PSI to be adjusted after the rotation. They took the truck back to fix and brought it back and told it was good to go. I drove down the road and they DID NOT correctly fill the tires to correct PSI for the second time. How can a service department fail twice on inflating tires? There solution was to bring it back a third time. It took multiple attempts to discuss this with the service manager. I was hung up on and finally was able to leave a voicemail message. I will not be coming back to this dealership. More

by Justin Mack Verified Customer Verified Customer

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Promt and courteus service. I was kept informed of the progress of my auto repairs. All worked on the invoice was performed accordingly. The repair time frame was reasonable. progress of my auto repairs. All worked on the invoice was performed accordingly. The repair time frame was reasonable. More

by cheguijlr Verified Customer Verified Customer

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Made an appointment for service at 9:20AM. Arrived right at 9:20. Waited in the heat for 20 minutes before I was even acknowledged. Once I was finally with a service advisor, I felt good about the service I at 9:20. Waited in the heat for 20 minutes before I was even acknowledged. Once I was finally with a service advisor, I felt good about the service I would receive. By 4PM, I hadn’t received an update on my vehicle. I called and was sent to voicemail. By 5PM, I had not heard back so I called again. At this point I was told that my vehicle hadn’t even been looked at yet! I wound up leaving my car overnight, but still had to do all of the work on my end to get a status update the following day. The mechanical issue was resolved to my satisfaction. But the customer service was non-existent this visit. It was the complete opposite experience than what I had at my prior visit! More

by amyb Verified Customer Verified Customer

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I had a pleasant experience. My car had issues due to a recalled part. Called in and Andy assisted me throughout the whole thing, notified me when my car was ready and it’s been doing fine since! :) recalled part. Called in and Andy assisted me throughout the whole thing, notified me when my car was ready and it’s been doing fine since! :) More

by jo Verified Customer Verified Customer

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A lot of advertising and little delivery. Even with an appointment, three hours to get an oil change yet no comment on the check engine light. Inability to use service rewards to pay for the work. appointment, three hours to get an oil change yet no comment on the check engine light. Inability to use service rewards to pay for the work. More

by dpfive Verified Customer Verified Customer

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