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Andy Poole
Andy Poole at Zimbrick Nissan
Refer Me

Andy Poole | Page 2

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

Contact Me
4.5
32 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

11 yrs, 1 mo

4.5

32 Reviews

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32 Reviews of Andy Poole

November 16, 2023

Dealership Rating
Employee Rating

This place is so great! I am grateful that they accommodate any customer to the best of their abilities! More

by yellow_spec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 16, 2023

Zimbrick Nissan responded

Thank you for the great review, we appreciate it!

November 13, 2023

Dealership Rating
Employee Rating

My service was done perfectly and my car was returned spotless! Such a nice experience! More

by GEIGER5318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 14, 2023

Zimbrick Nissan responded

Thank you! We appreciate the review!

November 10, 2023

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Employee Rating

Prompt service. Went for an oil change. Got a complimentary checkup and bonus car wash and vacuum. Comfortable waiting area More

by sonali_mohta
Service Price Transparency
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Recommend Dealer
Yes
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Nov 10, 2023

Zimbrick Nissan responded

Thank you for the great review! We appreciate your feedback and look forward to seeing you again!

November 10, 2023

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Employee Rating

Excellent service both in sales and service departments. Have been a customer for 15 years and have always received excellent customer focused service. More

by JO27DEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Starin, Joe Meinholz, Ryan Wilmot, Tom Nguyen, Dylan Olson

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Nov 10, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! We appreciate your continued support over the years, see you again next time!

November 09, 2023

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Employee Rating

Expensive and the car is riding no better. Checking in was kind of a hassle as well. More

by namitchell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Nguyen, Dylan Olson

Helpful
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Nov 16, 2023

Zimbrick Nissan responded

Hello Nancy. We are sorry to hear your vehicle is still experiencing issues. We’ve tried reaching out several times to discuss your concerns. However, we have not heard back from you following our left messages. We’d love the opportunity to get things corrected and discuss your recent invoice with all of the work that was completed on your vehicle. Please reach out at your convenience to our service manager at 608-663-1122. Our mission is to provide each customer with a safe and reliable vehicle.

November 08, 2023

Dealership Rating
Employee Rating

Andy and team did a great job. Waiting room was clean. My truck was done on time and clean when I got it back. More

by Jon C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

Helpful
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Nov 09, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! It's great to hear of your positive experience with us, we look forward to seeing you again!

November 04, 2023

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Employee Rating

Zimbrick did everything they could to deliver the vehicle on time when a faulty part was discovered. Very good people to work with. More

by NO2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Starin

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Nov 06, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars!

November 01, 2023

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Employee Rating

He was best one yet my fav advisor in the game very smart at what he does More

by djo2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 02, 2023

Zimbrick Nissan responded

Thank you so much! We appreciate the kind review!

October 31, 2023

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Employee Rating

I was an add on to reg schedule with dead battery. They got my battery in before noon. Much appreciation More

by KWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

Helpful
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Nov 01, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! It's great to hear we were able to get you back on the road in a timely manner. We look forward to assisting you in the future!

October 28, 2023

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Employee Rating

I've used zimbrick for a long time and they always provide good costumer service. I'll be back More

by kevinpm06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

Helpful
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Oct 30, 2023

Zimbrick Nissan responded

Thank you for the 5-Star review and continued support!

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