Andy Milburn | Page 3

GREAT car buying experience First time buying a Toyota and dealing with Heritage Toyota. Casey and the rest of the staff were incredibly nice, informative, and did not pressure m First time buying a Toyota and dealing with Heritage Toyota. Casey and the rest of the staff were incredibly nice, informative, and did not pressure me into anything. He was very knowledgable and informative about the car I bought and worked with me patiently every step of the way. I would highly recommend Heritage Toyota! More

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Top Notch Customer Service. I have dealt with many different Toyota dealerships over the years and have to say that Derek Blood at Heritage Toyota in South Burlington, VT was by I have dealt with many different Toyota dealerships over the years and have to say that Derek Blood at Heritage Toyota in South Burlington, VT was by far the most helpful and courteous sales consultant I have ever worked with. Andy Milburn and Dennis Schindler were also extremely helpful in making this a very fast and positive experience. More

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Best Team Ever! This is my third leasing contract with Heritage and by far the BEST transaction made. From the start Casey went out if his way to make sure I drove a This is my third leasing contract with Heritage and by far the BEST transaction made. From the start Casey went out if his way to make sure I drove away with the exact vehicle I wanted. No pressure, always aware of my needs, and I can say became my friend, not just my salesman. Andy M. took things one step further, aware of my financial needs, and authorized a terrific price for my vehicle with all the whistles and bells I required. The financial end was handled professionally and with ease by Jim L. I will definitely be back in 2021 for my next lease. One requirement—Casey be my “go to” guy. Thank you, thank you. Annette More

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Pleasant Experience This is the first car we have leased and our experience was very pleasant. Derek was very patient and helpful answering all our questions about leasin This is the first car we have leased and our experience was very pleasant. Derek was very patient and helpful answering all our questions about leasing vs. purchasing. We now have a great family vehicle that can comfortably fit the 4 of us! He and Andy were able to provide us with exactly what we were looking for and we are having a lot of fun driving the 4Runner. More

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Great decision! Go see Daniel at heritage if you are looking to buy a vehicle. He is great at what he does. He really cares about the customer getting the right deal Go see Daniel at heritage if you are looking to buy a vehicle. He is great at what he does. He really cares about the customer getting the right deal that works for them! He is kind, honest and not pushy which allows you to have a great experience!! I wouldn't go any where else! More

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Fantastic I bought a car from Chuck Heingartner back in 2014, the experience was excellent! I totaled my car 5/24/17, I called Chuck that day to set up a meetin I bought a car from Chuck Heingartner back in 2014, the experience was excellent! I totaled my car 5/24/17, I called Chuck that day to set up a meeting for that afternoon, we went, test drove the exact RAV4 I wanted! Came back 5/29/17 with my RAV4 and my fiancé came out with a Tacoma that he's always wanted! Chuck H is great, straight to the point, no xx and makes sure you get what you want! The floor manager, Andy Milburn, was great too, he stuck to what he said! The finicial department was great too! I would recommend heritage and the team to anyone I know looking! Thank you for the easy experience! We will be back when it's time for new vehicles for us! Elizabeth and Adam More

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Loved working with Rob and Andy! My husband and I have been looking for months to find our first car to buy. We went to multiple dealerships, test drove many cars, but were only satis My husband and I have been looking for months to find our first car to buy. We went to multiple dealerships, test drove many cars, but were only satisfied with our experience at Heritage Toyota. We worked with Rob and Andy. They made our experience hassle-free, and were able to get us in the car we wanted and helped us get to the price we wanted. We are loving our new car! More

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Great experience We had a terrific car-buying experience with JT and the rest of the Heritage crew (sales manager and finance manager were terrific). The process was We had a terrific car-buying experience with JT and the rest of the Heritage crew (sales manager and finance manager were terrific). The process was smooth, no pressure, and straightforward. More

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Super super super First class dealership. Friendly, helpful, and honest staff. Very happy I chose heritage over the others. I would recommend heritage Toyota to all. First class dealership. Friendly, helpful, and honest staff. Very happy I chose heritage over the others. I would recommend heritage Toyota to all. Thanks for your service More

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A great experience! This was my first experience with a dealership -- and my wife's first, as well. So neither of us was necessarily looking forward to it, but it all end This was my first experience with a dealership -- and my wife's first, as well. So neither of us was necessarily looking forward to it, but it all ended up being a breeze. We showed up knowing which certified used cars we wanted to check out (having done a fair amount of research online), and no one ever tried to upsell us. I feel that Rob really "read" us well, and simply did his best to give us what we wanted to buy (rather than what Heritage wanted to sell). That is a textbook definition of great salesmanship, and I very much appreciate Rob's no-pressure approach. When there ended up being an issue with the Carfax report, due to an odometer reading that had been mis-reported by the previous owner (a rental company), Andy and Rob went above and beyond to assure us that it would get fixed right away, and that the hassle would be all theirs, not ours. Andy also included on the purchase agreement a signed note saying that Heritage would buy back the car if they were unable to get the issue corrected. Anyhow, they got it corrected within a week, and we got exactly the car we wanted at a better-than-expected price. As for financing, we also are very pleased with the rate we were able to get. Christine gave us all our financing options -- that's her job, after all. But there was no undue pressure about the extended warranty (something I was not interested in, but was willing to hear out). She, like Rob and Andy, was very helpful, personable, professional, and easy to work with. Five stars for Rob Iandoli, Andy Milburn, and Christine Donahue. More

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