Andy Bolt

I would not trust this dealership to give water to a dog, let alone purchase a vehicle or have a service a vehicle of mine. Nor would I trust them to work with anyone else! This dealer is what gives dealer let alone purchase a vehicle or have a service a vehicle of mine. Nor would I trust them to work with anyone else! This dealer is what gives dealerships a bad reputation! Dishonest Liars Deceptive Unethical Unfair Practices How many ways can it be said NOT to trust this dealership ?!?! Especially if you are a WOMAN !!!! More

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Just purchased my slightly used car from here and it was an exceptional experience. They gave me exactly what we needed for our trade, and I don’t think I couldn’t found a better priced car. I wouldn’t shop an exceptional experience. They gave me exactly what we needed for our trade, and I don’t think I couldn’t found a better priced car. I wouldn’t shop anywhere else!! Ask for Riley. And thanks Brandon! You’ve got a good one More

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Austin was the best car salesman to deal with. When I say he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You wan he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You want a great car, reasonable price, great experience go see Austin Davis at Toyota Knoxville for your next purchase on a new or pre-own vehicle. More

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The car wasn’t even ready with the accessories installed that were included in the quote. Everything I was told was wrong, from delivery 6-8 weeks (15 actual) to the rebate shouldn’t go down. I can under that were included in the quote. Everything I was told was wrong, from delivery 6-8 weeks (15 actual) to the rebate shouldn’t go down. I can understand that part, but to have your sales manager tell me the price of the vehicle increased and trying to add the accessories back and excluding the fact that my trade-in was worth more as well was inexcusable. Then to try to add $500 to it was unacceptable. Bottom line is TOK reneged on the agreement from March. It also took multiple emails and phone calls just to get my deposit back. This was one of the worst buying experiences I have ever been a part of. More

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The lack of communication between departments, to their The lack of communication between departments, to their customers and the unwillingness to help their customers at this dealership makes me wonder h The lack of communication between departments, to their customers and the unwillingness to help their customers at this dealership makes me wonder how they have stayed in business as long as they have. The one star is for the salesman, Todd, who was the only one who would return phone calls when he said he would. The service writer, Shannon, tried to lie to me regarding another Toyota dealer. I left Joe multiple voicemails for a return call after I was told he would call me back that evening only to never receive any return calls period. The 30 day used car warranty is useless when it comes to major issues. Their techs claim the issues can’t be found but another Toyota dealer found them and documented them. Andy’s solution to my vehicle problem was to buy their extended car warranty. What good is that since you don’t even honor your 30 day warranty? Everyone I spoke with tried to pass me off to someone else. I will tell anyone and everyone never to do business with this dealer More

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A den of liars and thief's, and it starts at the top with Jason. Ask around Knoxville and read the reviews, this dealership has a history of taking advantage of many. Heed the warnings and do your research. Jason. Ask around Knoxville and read the reviews, this dealership has a history of taking advantage of many. Heed the warnings and do your research. More

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Don't buy used! We were sold on the 150 point "thorough" inspection and that "no used vehicle is put on the lot without all issues being fixed". We have spent almost We were sold on the 150 point "thorough" inspection and that "no used vehicle is put on the lot without all issues being fixed". We have spent almost $3,000 in repairs on the used car we purchased within 30 days of purchase! First issue on the drive home was no heat. Took back next day and we were told the heater core was out which would be around $2,000 and could we "help out" with about $500 of the repair? We had the car less than 24 hours! Heater core replacement is actually around $600-700 with labor, not $2000! They did fix this problem, but the worst was yet to come! Leaking valve cover gaskets, transmission oil lines and cooler, rear main seal and radiator ALL have had to be replaced!!! I emailed several managers and finally got a response that they're sorry for the inconvenience. NEVER will I purchase a new or used vehicle here! I would like to add that our salesman was wonderful. I feel bad for him as he had tremendous faith in the dealership and the 150 point inspection! More

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Great We bought a truck and had some issues but they helped us a lot. Thank you Toyota Knoxville! We appreciate you all thanks again yall We bought a truck and had some issues but they helped us a lot. Thank you Toyota Knoxville! We appreciate you all thanks again yall More

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Outstanding service and quality parts Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and wai Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and waiting room . More

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Happiness is a new Highlander We were very please with the courteous and unhurried manner in which the discussions about purchasing a new highlander were conducted. We were cons We were very please with the courteous and unhurried manner in which the discussions about purchasing a new highlander were conducted. We were considering several options, and revisited the Toyota Knoxville several times, while we were working though them to get the ideal choice. Toyota personnel, especially Casey Allen, were very patient and willing to spend time with us while we worked to a decision. Casey's willing to work with us was an important part of us buying at Toyota Knoxville. We are extremely please with our final choice of the 2019 Highlander Limited and with our experience in obtaining it at Toyota Knoxville. More

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