Andrea Mashburn | Page 2
Lexus Service Advisor 423-499-9095
Lexus of Chattanooga
2135 Chapman Rd
Chattanooga, TN 37421
54 Reviews
Write a Review54 Reviews of Andrea Mashburn
October 15, 2021
I have taken my vehicle to this dealership 3 times, and Andrea was my service representative. Each time she listened and showed an interest in my concern. When the problem was resolved, she explained in Andrea was my service representative. Each time she listened and showed an interest in my concern. When the problem was resolved, she explained in detail what caused the problem and how it was resolved. She is very professional and knowledgeable. She is the service rep I will continue requesting. More
July 01, 2021
This is a class A dealership. Everything has been handled with professionalism and respect. Andrea and Ralph have been the best. with professionalism and respect. Andrea and Ralph have been the best. More
Other Employees Tagged: Ralph Paty
June 18, 2021
Andrea has been my service advisor since day one and I wouldn't have it any other way. She always has a smile on her face and is so helpful with everything. She always explains everything that needs to be wouldn't have it any other way. She always has a smile on her face and is so helpful with everything. She always explains everything that needs to be done and answers all of my questions. She goes above and beyond to make sure everything has been done and that I've been taken care of. A true asset for Lexus of Chattanooga!! More
June 15, 2021
Always excellent service and excellent southern hospitality! Andrea is an asset to the company! I recommend Lexus to all my friends and family members! I love that my car is always washed and re hospitality! Andrea is an asset to the company! I recommend Lexus to all my friends and family members! I love that my car is always washed and ready when I pick it up!! More
May 26, 2021
Andrea is always helpful, friendly, courteous, and keeps me well informed of the services my vehicle requires. She provides me with the information required to make informed decisions. me well informed of the services my vehicle requires. She provides me with the information required to make informed decisions. More
May 26, 2021
I bought a Lexus in April and this was my first service visit. Aundrea Mashburn is my service rep and she provided excellent service. She explained what needed to be done and approx. how much time would visit. Aundrea Mashburn is my service rep and she provided excellent service. She explained what needed to be done and approx. how much time would be needed. The waiting lobby was comfortable and clean. My car was serviced as expected. It was a pleasant experience. More
May 06, 2021
Andrea and Randy were very professional and personable to deal with. The dealership was gracious in the handling of my service request, and every touch point was a pleasant experience. 10/10 deal with. The dealership was gracious in the handling of my service request, and every touch point was a pleasant experience. 10/10 More
Other Employees Tagged: Randy Hatfield
April 30, 2021
Andrea is great as always. She goes that extra mile to accommodate our service needs for our Lexus. Very helpful and professional helping us to keep our car in top shape. accommodate our service needs for our Lexus. Very helpful and professional helping us to keep our car in top shape. More