Andrea Bridwell
Andrea Bridwell at Mercedes-Benz of Baton Rouge
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Andrea Bridwell | Page 15

Service Advisor

Mercedes-Benz of Baton Rouge

10949 Airline Hwy
Baton Rouge , LA 70816

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157 Reviews
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157 Reviews

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157 Reviews of Andrea Bridwell

March 09, 2017

Dealership Rating
Employee Rating

Feedback I have always received quality work when having my car service. Andrea, has always been excellent to work with and I have recommended to all my friend More

by Raqi214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 10, 2017

Mercedes-Benz of Baton Rouge responded

Thank you for the 5 star review. We greatly appreciate the recommendation. It means so much to us that you are willing to share your positive experience with friends and family. As always, thank you for being the best part of #MBOBR!

February 17, 2017

Dealership Rating
Employee Rating

Very helpful, patient, efficient They were very patient and kept me up to date on all of the information that I needed to make the correct decisions when it came to my car. I drive ar More

by Erinalbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2017

Mercedes-Benz of Baton Rouge responded

Thank you for the positive review. We're glad to know you're comfortable and happy with your vehicle knowing your children are safe as well. Thank you for choosing #MBOBR!

February 17, 2017

Dealership Rating
Employee Rating

Todd T service 2-17-2017 The service I received on today was excellent. Each time I visit, the staff is professional and courteous which makes the experience all the better. More

by Toddt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2017

Mercedes-Benz of Baton Rouge responded

Thanks for the five star review! We're glad to know your experience her was a pleasant one. As always, thank you for choosing #MBOBR!

October 26, 2016

Dealership Rating
Employee Rating

almost perfect Very accommodating and professional service representatives-took time answering questions and informing me of process /details/cost/etc-missed a few t More

by Bubbe6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Josh Marchan

Dec 22, 2016

Mercedes-Benz of Baton Rouge responded

Thank you for the constructive feedback! We will certainly make an effort to communicate this to our detail department. Thank you for understanding and thank you for your business.

August 02, 2016

Dealership Rating
Employee Rating

Great experience The Service department is excellent. it has improved tremendously from when I purchased my first Mercedes in 2013. The staff and system is suffici More

by Repairman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Riley

Aug 03, 2016

Mercedes-Benz of Baton Rouge responded

Thank you for reviewing your most recent service visit with us. We're so happy to know that our customers are noticing improvements. We're always pleased to to know that our customers are happy. As always, thank you for choosing MBOBR.

July 28, 2016

Dealership Rating
Employee Rating

My Mercedes Experience The staff at Mercedes of Baton Rouge are top notch! The absolute most friendly people I have ever done business with at a car dealership. They went ab More

by Mary C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nick Pentas, Lynn Whitty , Kellie McNemar, Alex Peek

Jul 28, 2016

Mercedes-Benz of Baton Rouge responded

Thank you for the kind review. We're glad we were able to get you into another vehicle. Thank you for choosing MBOBR!

July 26, 2016

Dealership Rating
Employee Rating

Great service, as always. Thanks, Andrea Professional, courteous, understanding service as usual. No high pressure settling on extra service, but a list and explanation of service events and More

by M.B. Rocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marjorie is our regular and is wonderful, and Andrea is super, too

Jul 27, 2016

Mercedes-Benz of Baton Rouge responded

We're happy to know that your Service Advisor gave you all of the information you needed to make the best decision for you and your vehicle. Thank you for taking the time to write us a review and for choosing MBOBR.

July 08, 2016

Dealership Rating
Employee Rating

Once Again, Yes, another vehicle. Excellent customer service. Pleasant, helpful and done in a timely manner. Allyson was likable from the moment we met her. Once you drive a MB, More

by Spoiled Wife
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allyson Angle

Jul 22, 2016

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a positive review! We're thrilled that our Sales and Service teams have exceeded your expectations. As always, thank you for choosing MBOBR!

June 24, 2016

Dealership Rating
Employee Rating

Service Thanks for making it so easy! Great customer service and experience. Drop off was easy. Nice to have a loaner car. Great job at keeping me updated More

by Smp18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Jun 24, 2016

Mercedes-Benz of Baton Rouge responded

Thank you for reviewing your time with Andrea in our Service Department. We're happy to accommodate our customers and we're glad you feel your time was respected. As always, thank you for choosing #MBOBR!

May 17, 2016

Dealership Rating

Service I love texting and emails. This made it easier to communicate, since I am not able to answer my phone at all times. This is important for me More

by Bwisekal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2016

Mercedes-Benz of Baton Rouge responded

Yes, we LOVE the digital Service Drive too! We know that our customers are busy and understand that everyone's means of communicating is different. Being able to communicate via text and e-mail is great for that. As always, thanks for choosing #MBOBR.

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