Andrea Biggers

Everyone that I came into contact with was extremely helpful and the process was very easy, smooth, and hassle free. helpful and the process was very easy, smooth, and hassle free. More

by tytiyz@gmail.com Verified Customer Verified Customer

Helpful 0

Report | Print

Sales guy named Gustavo Garcia lied about another family wanting to buy the same car as me at the same time in order to hard close the deal. They also took the floor mats out of the car when they were suppo wanting to buy the same car as me at the same time in order to hard close the deal. They also took the floor mats out of the car when they were supposed to be included. More

by gregrubinson Verified Customer Verified Customer

Helpful 0

Report | Print

Great service, I appreciated all the information and quick service. Everything was upfront and I that helped. quick service. Everything was upfront and I that helped. More

by agusado23 Verified Customer Verified Customer

Helpful 0

Report | Print

Andre made the whole process smooth and pleasant! She worked with is to get the rate and payments we needed to get me replacement vehicle! Shes a star! She worked with is to get the rate and payments we needed to get me replacement vehicle! Shes a star! More

by rosales.japheth Verified Customer Verified Customer

Helpful 0

Report | Print

This was the easiest car buying experience I've ever had. Andrea was fantastic and had a deal ready for me when I walked in the door. I appreciate how smooth it all went! Andrea was fantastic and had a deal ready for me when I walked in the door. I appreciate how smooth it all went! More

by SATHOMPSON92 Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing service end to end. I I would recommend this dealership to all my friends and family. I I would recommend this dealership to all my friends and family. More

by satejbhogill Verified Customer Verified Customer

Helpful 0

Report | Print

I was promised a deal with the car I wanted. Initially, they did the best they could and I was happy. I left the dealership knowing everything on my end AND their end was resolved. However, afte Initially, they did the best they could and I was happy. I left the dealership knowing everything on my end AND their end was resolved. However, after a few weeks, I keep getting these credit inquiry alerts. I reached out to Andrea Briggs and she said they had some issues finalizing with the banks.This response had me worried and wondered why this was not resolved at the time of the negotiations and they let me drive the car off the lot. Andrea told me she will get this taken care of and get this settled. Unfortunately after so many texts, late replies and no updates. It was a hard decision to return the car after 3 weeks of having it. The finance and sales dept need to do a better job of informing the customer and provide honest updates. I am very disappointed and unhappy about this whole sale process. Will not be doing business with Kia Garden Grove. More

by dara.doeum Verified Customer Verified Customer

Helpful 0

Report | Print

Bad service and lazy work, had to take to another mechanic to find out the real issue. Would not recommend. mechanic to find out the real issue. Would not recommend. More

by brandonwalt4 Verified Customer Verified Customer

Helpful 0

Report | Print

Not pushy. Just helped us purchase the vehicle by answering our questions and driving the car. Supported our decision making process and last minute changes. Just helped us purchase the vehicle by answering our questions and driving the car. Supported our decision making process and last minute changes. More

by jdhshop Verified Customer Verified Customer

Helpful 0

Report | Print

Kristina was so helpful throughout the entire process and very polite and kind and so as the sales manager.. Would recommend this store.. very polite and kind and so as the sales manager.. Would recommend this store.. More

by Charlie Magbanua Verified Customer Verified Customer

Helpful 0

Report | Print