Ana Cruz | Page 14

Exceptional Customer Service My Wife decided she couldn't see very well when driving our Lincoln Town Car and she would like to try a mid size SUV. She thought the added height w My Wife decided she couldn't see very well when driving our Lincoln Town Car and she would like to try a mid size SUV. She thought the added height would help her see the road better So weand also make it easier for her to get in and out of parking spots. So we had received an offer from Nick Nicholas Ford in the mail and I called Ana Sims, one of the Sales Reps. for the dealer. I had bought a vehicle from her previously and I was extremely pleased with her service and follow up. I made an appointment with her and at the last minute had to cancel it. I called and made an appointment for the next day and went to the dealership at the appointment time and after a short wait she came out from her office and greeted my wife and I with a big smile and hug. She apologized for the wait and explained that she had a customer and if we desired we could work with her partner Sales Associate Gary Noffsinger as expeditiously as possible due to some other staff being short handed. But Gary was very good for us to work with and we took a couple of test drives in two different Ford Edges and my wife decided she wanted the Titanium model. As the saying goes "a happy wife is a happy life"!!! So we traded the Lincoln Town Car for the Ford Edge Titanium. Needless to say we are thrilled with the new car and we shall continue doing business with Nick Nicholas Ford in Inverness for all our automobile business. Contrary to popular opinions about car sales people working with Ana and Gary was trouble free and without any hiccups Gary and Ana we thank you for your wonderful service and follow up. Sincerely, George and Rosemary Van Teslaar. More

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I look for a great ford and they put me in a great Lincoln w They sold me a great Lincoln at a great price. The service was great. Thanks for all the help. I looked for a ford and got better. They sold me a great Lincoln at a great price. The service was great. Thanks for all the help. I looked for a ford and got better. More

by LORIE45V Verified Customer Verified Customer

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Great Dealership both Sales and Service I have bought a few cars from Nick Nicholas and have used them exclusively for all my service! Recently they found me a two year old one-owner Licncol I have bought a few cars from Nick Nicholas and have used them exclusively for all my service! Recently they found me a two year old one-owner Licncoln Navigator that was in excellent condition with only 17000 miles and still under warranty! More

by MESVS Verified Customer Verified Customer

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the best service ever they are the best dealers that I have ever worked with. Ana has been seals person that I have bought all my trucks and cars from . I have bought 22 they are the best dealers that I have ever worked with. Ana has been seals person that I have bought all my trucks and cars from . I have bought 22 cars and truck from Ana . But I have to say that every body at this dealership has been the place to go to for buying a new or used auto. More

by swamprat Verified Customer Verified Customer

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Waited 30 yrs for the perfect Mustang Couldn't be happier with Ana and Nick Nicholas Ford. I waited 30 yrs for the perfect Mustang, and Nick Nicholas had it! I'll be back! Couldn't be happier with Ana and Nick Nicholas Ford. I waited 30 yrs for the perfect Mustang, and Nick Nicholas had it! I'll be back! More

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Great service Use Ana, Did not have to a whole lot. She got my car appraised and got me in a new vehicle for my daughter. Great service by everyone. Thanks, Use Ana, Did not have to a whole lot. She got my car appraised and got me in a new vehicle for my daughter. Great service by everyone. Thanks, Brian Bell More

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Outstanding experience I had no problems buying a truck adding options and aftermarket Accessories. One stop shop and great buying experience. They help me learn all the ne I had no problems buying a truck adding options and aftermarket Accessories. One stop shop and great buying experience. They help me learn all the new features the vehicle had and how to use them. More

by cfoutdoors Verified Customer Verified Customer

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I got the vehicle I wanted and it came with a rebate! I have dealt with Ana before and she helped me get what I wanted and explained everything about the vehicle and how to sync everything for me also. I have dealt with Ana before and she helped me get what I wanted and explained everything about the vehicle and how to sync everything for me also. More

by kittyann_07 Verified Customer Verified Customer

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