Michael is very knowledgeable and professional.
He took extra efforts to make my transition smooth.
He took extra efforts to make my transition smooth.
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by YINGLIN
Verified Customer
Verified Customer
Apr 08, 2024 -
BMW of Freehold responded
Hello Ying! Thanks for letting us know that Michael was very knowledgeable and professional during your visit. It's great to hear that he took extra efforts to make your transition smooth. Drive safe and visit us again at BMW of Freehold!
Very helpful, knowledgeable and understandable on what my
needs were. Amanda/Pierre was simply terrific.
needs were. Amanda/Pierre was simply terrific.
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by Vashti
Mar 28, 2024 -
BMW of Freehold responded
Hi Vashti! We're delighted to know that Amanda and Pierre were able to assist you effectively at BMW of Freehold. Thanks for the positive feedback. Drive safe until next time!
$799 document fee, a $750 Accessory fee (etching on the
windshield, when I can buy a $7 etcher on Amazon), $299 for nitrogen air in the tires, government fees $185. Suddenly a $12,500 used car that has be
windshield, when I can buy a $7 etcher on Amazon), $299 for nitrogen air in the tires, government fees $185. Suddenly a $12,500 used car that has been wrecked 3 times and is dirty and very worn out is over $15,000. And I guess you want me to finance it through you so you can bury me some more and boost your profits. No military discount. Loyalty program doesn't apply. Keep the piece of junk. BMW's spend most of their time in the shop anyway.
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by Stagehandsteve
Nov 23, 2023 -
BMW of Freehold responded
Hello. I'm sorry to read about your dissatisfaction with the fees and pricing. We strive for transparency in all our transactions, so it's concerning that you felt this wasn't achieved during your visit. I'd like to discuss these concerns further and see if there is anything we can do to address them or clarify any misunderstandings. Please reach out at your earliest convenience.
Thank you,
Danny Claro - General Sales Manager - dclaro@dchusa.com
Nov 23, 2023 -
BMW of Freehold responded
Hello. I'm sorry to read about your dissatisfaction with the fees and pricing. We strive for transparency in all our transactions, so it's concerning that you felt this wasn't achieved during your visit. I'd like to discuss these concerns further and see if there is anything we can do to address them or clarify any misunderstandings. Please reach out at your earliest convenience.
Thank you,
Danny Claro - General Sales Manager - dclaro@dchusa.com