Allison Lewis | Page 3

Fairly smooth process. Not a big fan of buying cars but they were very friendly and made the process pretty painless. Not a big fan of buying cars but they were very friendly and made the process pretty painless. More

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This was by far the smoothest car purchase experience I’ve ever had. Allison made us feel at ease during this whole process by explaining how Ferguson Buick GMC operates and helping us find the vehicle w I’ve ever had. Allison made us feel at ease during this whole process by explaining how Ferguson Buick GMC operates and helping us find the vehicle we wanted. Reggie with the finance crew did a very thorough job working with us and explaining everything. The service/detail crew did a remarkable job on final touches as well. Top notch experience overall. More

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Buyers beware! You will want to think twice before buying a vehicle from this dealership. We initially received great service but was told on a Saturday afternoon t You will want to think twice before buying a vehicle from this dealership. We initially received great service but was told on a Saturday afternoon that they could not find the keys to a vehicle (red flag). We scheduled an appointment for the following Monday for a test drive. We talked the the sales associate throughout the day and drove 50 mins from out of town only to receive a phone call when we were 10 mins away stating that she could not find the keys to the vehicle. Come to find out the vehicle had been loaned out to someone getting their car fixed and they were in Dallas, TX. We spoke to management about this and there are flaws and gaps in their processes. We were offered to start the buying process while the vehicle is waiting to be returned. The vehicle never showed up at 5pm as they said it would. At that point, of being offered paperwork on what is a loaner vehicle was absolutely disrespectful! They do not respect potential buyers. I would highly recommend asking for a lower price on the Ford expedition timberline vehicle if you consider purchasing it because it was driven hundreds of miles due to their mistake of loaning it out. Horrible experience!!!! We will never purchase a vehicle from this dealership. More

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Allison was detailed prior to the purchase, honest, friendly, patient, provided test drive and made transaction speedy. friendly, patient, provided test drive and made transaction speedy. More

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Allison did everything she could to get me into a vehicle I LOVE! I felt at home with the honesty, and straightforward answers for her. I’m so glad I chose Ferguson Superstore, and thankful for my car buying I LOVE! I felt at home with the honesty, and straightforward answers for her. I’m so glad I chose Ferguson Superstore, and thankful for my car buying experience! More

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Allison was so helpful and not pushy in anyway. Very understanding of my needs and wants. 10/10 would recommend! Very understanding of my needs and wants. 10/10 would recommend! More

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Darren was informative and adaptable to my needs and desires in a new vehicle. He provided excellent customer service, and was appropriate in his vernacular and knowledge about the process. He was pati desires in a new vehicle. He provided excellent customer service, and was appropriate in his vernacular and knowledge about the process. He was patient with my indecisiveness as I test drove five different vehicles. It was his follow through and hustle that made the sale. I will recommend Ferguson Buick, and specifically Darren when speaking about my new Buick. More

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