Allen Good | Page 28

Longtime Returning Customer I have been a customer of Andrew's Toyota since 1996, when I moved back to Milwaukee. Since then I have purchased 3 new cars, a 2000 Camry, a 2011 Hig I have been a customer of Andrew's Toyota since 1996, when I moved back to Milwaukee. Since then I have purchased 3 new cars, a 2000 Camry, a 2011 Highlander and my recent purchase, a 2014 Highlander. I want to say thank you to Mark Doedens who truly made my trade in and new purchase experience seamless. I am the type of person who loves to shop, but hates to be sold and Mark, KC Han and Peter Klein all went above and beyond to make sure that I felt comfortable each and every time I came in to test drive, get my questions answered and when I finally decided on my vehicle purchase. I was always made to feel like I was NOT being pressured. Mark was very professional and easy to work with. He kept in constant communication with me about every step of the process and anytime I would call he would always call back in a timely manner. Laurie Differt in the financing department also was able to obtain a fantastic financing rate which was much lower than either of my credit unions could match. She is great to work with. Honest and thorough with the paperwork. Duane, and Allen in the service department are always willing to answer any questions and most of the time I can call on my way in and any issues I have are addressed on the spot. It has been 4 months and I LOVE my new Highlander. More

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Outstanding Service I recently purchased a 2013 RAV4 from a Chicago dealership, but live in Milwaukee, Wisconsin. I purcahsed my vehicle in Chicago as a favor to a good I recently purchased a 2013 RAV4 from a Chicago dealership, but live in Milwaukee, Wisconsin. I purcahsed my vehicle in Chicago as a favor to a good friend, as the Chicago dealership's owner was a college roomate who assured me I was getting an "outstanding deal" because of his friendship with my friend as well as the fact I put 90% of the purchase price in cash. While I still believe I got a "good" deal from "the roomate's dealership," I couldn't help noticing the BASE STICKER PRICE of a 2013 RAV4 here in Andrew's Toyota dealership was lower than the supposedly "outstanding deal" I received in Chicago despite all of the realtive advantages I enjoyed as a new vehicle purchaser (I noticed this "pricing anamoly" while waiting to have my vehicle serviced here at Andrew Toyota). Andrew's Toyota Dealership also priced its similarly equipped RAV4 a significantly lower than the other 4 Toyota Dealers visited here in Milwaukee as I compared and test drove various Toyotas and RAV4 models prior to purhasing mine in Chicago, and from what I've seen while looking a t the new Toyota models at Andrews during my servicings, Andrew's salespeople are far more curteous and knowledgeable that those I dealt with at all the other dealerships. While I now regret not making my initial purchase here at Andrew Toyota, I'm just grateful I chose it to service my RAV4 here after canvassing a number of my friends, who ALL recommended Andrew Toyota's service department. While I previously owned an Acura 3.2 TL and received exceAcurallent service at a top-notch Acura delaership here in Milwaukee (Acura of Brookfield), the service I've received from Allen Good here at Andrew Toyota is THE BEST I've ever received at any other m a servicing center (I'm 52 years old and have owned and have now owned 4 different new vehicles purchased and serviced at other dealers and service centers since I was 16). Allen is obviously a skilled, experienced and knowledgeable about servicing my RAV4, but what differentiates him from everyone I've worked with over the years is his always pleasant demeanor (I'm not sure what they fill the water cooler with out on the service floor, but I'd imagine Prozac or similarsubstance is among its ingredients), the fact he goes out of is way regardless of how busy he is to explain what every servicing entails, as well as teaching me more about the various features I had no idea my RAV4 is equipped with and helped me testout of "auto servicing and scheduling 101" without me even noticing he was doing so. In sum, I'm now an Andrew Toyota client for life and will buy and have every new car I purchase here serviced by Allen. In case you were wondering whether I'm an aquaintance of Allen's or other incetive to write such a detailed endorsement of him, I don't...my name is Mark Dooley and you can call me at 262.909.7691 to discuss this review or answer any other questions you might have about Andrew Toyota and/or Allen and the other great employyes I've met here. I'll also share with you the fact I'm a Parkinson's patient and never learned to type correctly, so hunting and pecking out this review is, in and of itself, a pretty reliable gauge of at least one Andrew Toyota client's impression of this dealership and its personnel. More

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Allen consistently goes above and beyond in service and follow through. His patience and concern is genuine. His follow through to customer satisfaction is superb as well. follow through. His patience and concern is genuine. His follow through to customer satisfaction is superb as well. More

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Always good, reliable service I can trust. With a Highlander Hybrid, I wouldn't trust anyone else. I purchased this car from Andrew-Toyota and this the BEST car I have ever owned. Highlander Hybrid, I wouldn't trust anyone else. I purchased this car from Andrew-Toyota and this the BEST car I have ever owned. More

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I have been working with Allen Good for quite a long time, I think almost 10 years. He is so helpful and he does an excellent job!!!!!!!!! time, I think almost 10 years. He is so helpful and he does an excellent job!!!!!!!!! More

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Allen Good handled my appointment beautifully. He called back from my messages. It was all very efficient for me, even though it looked like the service area got backed up when I came on 4-11-13 around 11: back from my messages. It was all very efficient for me, even though it looked like the service area got backed up when I came on 4-11-13 around 11:15. The van driver was very courteous, and prompt. The woman who processed the payment was very nice & efficient. Only little glitch is that my oil change card didn't get punched, but I will ask for that when I come next time. I'm pretty fussy, but I have no complaints ... a very positve experience. More

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This was my first time visiting this dealership and I was VERY impressed! The service was fast and extremely friendly... I will definitely be going back in the future! VERY impressed! The service was fast and extremely friendly... I will definitely be going back in the future! More

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I've been going to Andrew Toyota for 14 years with my 1998 Camry. The people are very pleasant to deal with, and my car continues to run fine. I don't like dealing with car stuff, but they make it as p 1998 Camry. The people are very pleasant to deal with, and my car continues to run fine. I don't like dealing with car stuff, but they make it as pleasant as possible. Thank you. More

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Working with the entire team was a great experience. It started with us bringing in our old vehicle for service. Based on the cost of the repairs we decided to bypass the investment and instead shop for a started with us bringing in our old vehicle for service. Based on the cost of the repairs we decided to bypass the investment and instead shop for a new vehicle. Our shopping didn't allow us to leave the dealership and we purchased that same day. Janel Nelson treated us very well during the sales experience. She was kind, polite, accomodating, and helped us feel comfortable with not needing to shop at any other dealerships and with our purchase. She also helped us feel as though she was genuinely interested in serving us. Working with her, Mike, Jared and the rest of the team was awesome. More

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Very professional and attentive staff. Great service to my car. I am confident in their abilities. They are very nice to me, too. Great shuttle service. my car. I am confident in their abilities. They are very nice to me, too. Great shuttle service. More

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