Allan Schwartzman | Page 3

We took our Ford Escape on the last day of the Warranty Period. Curtis and Kevin were so helpful in resolving the issues. The quality of service was very good and they also waived some of the charges. W Period. Curtis and Kevin were so helpful in resolving the issues. The quality of service was very good and they also waived some of the charges. We are really impressed with both of them. I have been coming to Apple Ford for the past 6 years and have been supported by Allan in the BEST possible way. It is pleasure to deal with all the members of Apple Ford: Tim Colbert, Lindsey Dawson and Sharmba Mitchell More

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The Quick Service Lane group is consistently professional and easy to work with when my vehicle needs to serviced. This visit was no different as they did what I asked and then some. and easy to work with when my vehicle needs to serviced. This visit was no different as they did what I asked and then some. More

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Every time i go to Apple Ford's service department i am treated with courtesy and outstanding customer service, Typically i work with Allan Schwartzman in the quick lane dept, Without fail, my vehicle i am treated with courtesy and outstanding customer service, Typically i work with Allan Schwartzman in the quick lane dept, Without fail, my vehicle is turned around in an expedient manner and necessary work is performed in a timely manner. The required service is explainded and i have never been upsold or talked into having any work done that was not needed/required. So a huge thank you to Allan for his continued courtesy, honesty and assistance. Today my vehicle required repair to the high pressure power steering hose, On today's particular repair I worked with Curtis Ford. When repairs were completed, unforseen extended warranty issues arose. Without hesitation Curtis jumped to action. He made sure that the repairs were covered the result being a savings of several hundred dollars to me. When i thanked him he explained he was. " just doing the right thing"How refreshing and what a great and positive experience!!!!!!!!, I wish other service providers i dealt with on a daily basis shared his integrity,ethics, caring and empathy for the customer that Curtis exhibited, A huge thank you to Curtis Ford. When it comes to where to take my Ford Expedition in for service I literally have unlimited choices. i dont have to take it to the dealer, But because of the outstanding service and fair treatment i recieve i am loyal to Apple Ford. I bring my Ford to Apple because of the people there. People like Allan and Curtis. I buy Ford and Lincoln vehicles for the very same reason. Keep up the great attititude and excellent treatment - Its Greatly Appreciated! Sincereyly, Craig Kadamian More

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