Allan Hendrix
Allan Hendrix at Coulter Cadillac Buick GMC
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Allan Hendrix

Service Advisor

Coulter Cadillac Buick GMC

1188 E Camelback Road
Phoenix, AZ 85014

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4.5
6 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

11 yrs, 9 mos

4.5

6 Reviews

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6 Reviews of Allan Hendrix

March 12, 2024

Dealership Rating
Employee Rating

Took my GMC here for service because a message appeared that stated Reduced Engine Power and the service engine light came on. They advised of a total of approx $1100 to fix my vehicle. Picked it up, paid, More

by cnrobersonms
Recommend Dealer
Yes

Other Employees Tagged: Paul Glans

Mar 13, 2024

Coulter Cadillac Buick GMC responded

I’m very sorry for your experience. I would like to discuss and address this with you ASAP. Please reach out to me at 602-264-1188. Kind regards, Paul Glans GM

Mar 16, 2024

cnrobersonms responded

**Update, I have been contacted by Paul the GM and we are actively working on a resolution**

Mar 18, 2024

cnrobersonms responded

Today i was contacted by Paul and he offered a favorable resolution which i accepted. I appreciate Coulter Cadillac for being diligent in pursuing customer satisfaction. I am satisfied with the resolution.

July 11, 2023

Dealership Rating
Employee Rating

I worked with Jon Bierd. He was friendly, efficient, and knowledgeable from the moment I walked in the door. The sales team here are up front and honest without a hint of the More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Bierd, Onan Tabardillo

Jul 19, 2023

Coulter Cadillac Buick GMC responded

Thank you for this review! I'm very fortunate to work with Jon,, Onan and Allan! Enjoy! Paul Glans GM

June 29, 2023

Dealership Rating
Employee Rating

Dureen was great—she understood my needs and did everything necessary including transferring my floor mats and other belongings to the new car. More

by Pam Daniels
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dureen Olson

Jun 30, 2023

Coulter Cadillac Buick GMC responded

Thank you for your kind words and your business. Paul Glans GM

October 18, 2022

Dealership Rating
Employee Rating

After visiting several dealers in the area Coulter was the only one tbat LISTENED to what I wanted and didn't give me the cookie cutter car sales pitch and gave me GREAT service! Cody was excellent! He wa More

by Mscandice
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Teed , Mike Keys, Cody

Oct 20, 2022

Coulter Cadillac Buick GMC responded

Thank you for taking the time to write this review. Appreciate your business and your kind words. Paul Glans GM

September 28, 2022

Dealership Rating
Employee Rating

Always prompt, courteous, efficient and honest; responsive to my concerns and needs. This is my second car from Coulter and I highly recommend them. More

by lanarruch
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Glans, Bill Durst , Mike Keys

Sep 28, 2022

Coulter Cadillac Buick GMC responded

Thank you so very much for your kind words. We appreciate you! Regards, Paul Glans GM

July 16, 2022

Dealership Rating
Employee Rating

Professional, efficient and courteous service by all Coulter staff. I had a pleasant experience at Coulter Cadillac this morning. More

by Robert L Childers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Durst

Jul 16, 2022

Coulter Cadillac Buick GMC responded

Robert, Thank you for taking the time to write a review. Both Bill and Allan are outstanding employees, and your kind words are appreciated. Thank you, Paul Glans GM

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