Allan Hempel | Page 4

Allan Hempel We have trusted our Mazdas to Jeff Haas for over twenty years. Allan Hempel is an excellent manager, always helpful, well informed and very punctual i We have trusted our Mazdas to Jeff Haas for over twenty years. Allan Hempel is an excellent manager, always helpful, well informed and very punctual in getting back to us with our service needs. I trust him and rely on him for advice and a straight story concerning our cars. His many years of experience also allows him to trouble shoot for each of our different Mazda models. I would highly recommend asking for Allan when you come into Jeff Haas. He is the main reason why our relationship with Jeff Haas as a dealership has lasted so long.. More

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You Can Have Confidence I have never had a problem taking any of our cars into Jeff Haas Mazda's service department in the 18 years I've been doing business there. Allan Hemp I have never had a problem taking any of our cars into Jeff Haas Mazda's service department in the 18 years I've been doing business there. Allan Hempel is courteous, sharp and always on the ball. If he says the car needs a certain repair or a certain part, it needs it. He does whatever he can to save his customers money and time. The service department is one reason why we continue tp buy our cars at Jeff Haas Mazda. More

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Great Service Experience Allan Hempel is the best service consultant that I've ever had the opportunity to work with. We have two similar Tributes and he has been responsible Allan Hempel is the best service consultant that I've ever had the opportunity to work with. We have two similar Tributes and he has been responsible for retaining us as service customers and Mazda owners. The dealership's service area is a comfortable place to wait and has great wi fi connections. More

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Excellent experience, appreciate the work of Allan Hempel, the service writer. Work scheduled and completed in a reasonable amount of time. Facilities were experience, appreciate the work of Allan Hempel, the service writer. Work scheduled and completed in a reasonable amount of time. Facilities were clean and pleasant. More

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GREAT JOB ALLAN HEMPEL AS ALWAYS...THNAK YOU I've been a customer of Jeff Haas Mazda I've been a customer of Jeff Haas Mazda for as long as they've been in business. The service departme I've been a customer of Jeff Haas Mazda I've been a customer of Jeff Haas Mazda for as long as they've been in business. The service department is what always brings me back. The whole team is just great! Allan always gives me an honest estimate of costs and always calls and keeps me posted and always make sure I have a ride to and from work. Sharon is always helpful and smiling when I come in at such an ungodly hour of the morning! Jeff Haas service department is why I'll always drive a Mazda! GREAT JOB ALLAN HEMPEL AS ALWAYS...THNAK YOU KEITH FUSSELL More

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Great Service Thank you Allen for making my experience at Jeff Haas Mazda an amazing one! I really enjoyed the way he greeted me by name and walked out when I pulle Thank you Allen for making my experience at Jeff Haas Mazda an amazing one! I really enjoyed the way he greeted me by name and walked out when I pulled in. I will definitely recommend to my family and friends. Great job Allen! More

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Great work I am very happy with the service here, and I always feel I'm getting the value for what I paid for. Allan has done a great job. Thanks I am very happy with the service here, and I always feel I'm getting the value for what I paid for. Allan has done a great job. Thanks More

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Very happy customer I can't say enough nice things about Carlos Guzman who was my service advisor during my last trip. He was friendly and immediately made me feel my ca I can't say enough nice things about Carlos Guzman who was my service advisor during my last trip. He was friendly and immediately made me feel my car would be well cared for and he went far and beyond any of my expectations by getting Mazda to agree to participate in adjusting the cost of a major repair. When I had a question about one of the repairs he immediately contacted the shop foreman and had him talk to me explain what had been done and made sure I understood. Allan Hempel was also terrific. My Mazda 3 is 5 years old and runs like a new car...it truly will Zoom Zoom thanks to the good service it receives at Jeff Hass Mazda. It's a 20 mile drive one way for me to get to the dealership but I bypass a number of closer repair shops to get quality service from qualified people. My only complaint, and it's not really a complaint, but I was less than impressed by the women at the reception desk in the service department. I hope Jeff Haas recognizes quality people in their service department and rewards them appropriately. Thanks again Carlos! Well, I was very happy until I tried to submit this review...I have entered the requested info several times only to be asked for it again and again...soon I will just quit! More

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I've been a customer of Jeff Haas Mazda for as long as they've been in business. The service department is what always brings me back. The whole team is just great! Allan always gives me an honest e as they've been in business. The service department is what always brings me back. The whole team is just great! Allan always gives me an honest estimate of costs and always calls and keeps me posted and always make sure I have a ride to and from work. Sharon is always helpful and smiling when I come in at such an ungodly hour of the morning! Jeff Haas service department is why I'll always drive a Mazda! More

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I purchased two vehicles from Jeff Haas Mazda and I've been working with Allen Hempel in their Service Department for about 10 years now. Allen has become a trusted advisor. I always know he's goin I've been working with Allen Hempel in their Service Department for about 10 years now. Allen has become a trusted advisor. I always know he's going to tell me exactly what's going on with my vehicle. Always very patiently explaining how the various systems work and what repairs need to be conducted. Many times I've had a concern and Allan gets me right in to evaluate the situation. How many service advisors know you by name the moment you pull up??? Allan does!!!! Allan is usually sporting a smile and a great attitude. Above all Allan is someone I trust with my vehicle. How good is Allan? Well my Mazda Protege 5 is almost 13 years old and it's running like a top with nearly 160,000 miles on it. Nobody likes paying repair bills on a car, but with Allan I know the work was done with quality and attention to detail. In fact, I purchased a third Mazda about 4 years ago from another dealer in Houston and Allan is the only Mazda service guy I will work with. Allan is a gentleman, a family man and frankly I consider him a friend. How many service guys can you say that about? Thanks Allan for the great service and confidence you have given my wife and me knowing that you are taking great care of our Mazdas! More

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