Alison Bogdan | Page 2

Worst experience I had I had bought two cars in the last two years I’m very disappointed in the service and the attitude I got from general manager Brian. was very unprofessional will never go back to the s two years I’m very disappointed in the service and the attitude I got from general manager Brian. was very unprofessional will never go back to the station and I’m sorry for that Without getting into too much detail but when I am lied to you I’m very upset took my vehicle there last Monday to have the oil change and check a battery issue after five hours they said the battery was changed out everything‘s good I asked for paperwork I got nothing I usually get paperwork even if they put air in my tire I knew something was up two days later I had the same issue went back waited five hours to tell me batteries were good now they have to wait On a check to find out what’s going on I decided to take my vehicle to another dealership to find out the original battery was still in there and they told me they had change it and put a new one in maybe that’s the reason I never got my paperwork from day one I have spent $90,000 on two vehicles in the last two years they have lost my business with Brian. service managerThat treat me very badly and professional I will never go back in after having my tires rotated I drove 30 miles to get home to realize they forgot to put my Lugnuts block in my truck had to go back to get my lock glad I didn’t have a flat tire More

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From the moment walking in prompt, clean, courteous, knowledgeable, pleasant, and helpful. Great experience and I will definitely return. Thank you Greg you were awesome! knowledgeable, pleasant, and helpful. Great experience and I will definitely return. Thank you Greg you were awesome! More

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The vehicle was kind of trashed and was getting picked up for Auction. Went to Mullinax and bought a truck and was totally Ripped Off. Would not recommend Mullinax to anyone! for Auction. Went to Mullinax and bought a truck and was totally Ripped Off. Would not recommend Mullinax to anyone! More

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My wife and I received a great service in Clermont napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. More

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I’m really happy, especially with Martez who help me throughout the entire process. I recommend him if you are looking for a new vehicle. throughout the entire process. I recommend him if you are looking for a new vehicle. More

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NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, our sales rep Billy Patrick outstanding. He was very knowledgeable about our needs and was NAPLETON Dodge, Jeep and Chrysler: Awesomee dealership, our sales rep Billy Patrick outstanding. He was very knowledgeable about our needs and was so kind and patient with all our questions. We highly recommend Napleton Dodge in Clermont for all your vehicle needs. Please ask for Billy Patrick for the most enjoyable experience. More

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This is the second car we have gotten from Napleton Chrysler Jeep Dodge. The new showroom is both beautiful and spacious!! Most importantly though is that everyone we saw and or dealt with were extreme Chrysler Jeep Dodge. The new showroom is both beautiful and spacious!! Most importantly though is that everyone we saw and or dealt with were extremely helpful, courteous and friendly. Definitely one of if not the best car buying experiences we have ever had! More

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I bought a 2020 Dodge Challenger, my sales man was Billy Patrick. I give him all 10’s he was the best. Thank you B Patrick. I give him all 10’s he was the best. Thank you B More

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Like most car dealerships they tell you everything you want to hear at the time and try to hurry you through the process. Of course the problem happens after you sign and they don't hold up their end an want to hear at the time and try to hurry you through the process. Of course the problem happens after you sign and they don't hold up their end and then call and threatening you even though they dont fulfill their agreement. It has been over a month and still have not received a check that they have owed me because their detail guys are incompetent. Check was supposed to be ready over 3 weeks ago. Car gets home and was so dirty when youbstart cleaning you find scratches and imperfections and they aren't willing to correct any of it even though you had put less than 50mi on car it sits in garage. My salesman has message me at least 5x wanting a review and every time you voice concerns he says im only a salesman i just want review on me. Well its a bigger picture of dealership as a whole that is a problem. This dealership will not return your emails they will not return your calls they will exploit you while you are in person then absolutely will not follow through. When they call to ask how their service was you give honest feedback that is met with sorry but no follow-up. While car was in for service before this purchase last dodge i had even though purchased elsewhere while in for oil change they took it upon themselves to put their stickers and take my lic plate cover off and replace with their advertisement. Be careful here they are definitely wolves and i have bought many cars in my time by a landslide worst experience and still not over. After talking to few locals everyone has had same experience here that they would never return i will drive an hour away for oil change to avoid this dealership. More

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We love our new vehicles! It was a pleasure working with Frank at Napelton DCJ, from the manager, sales, to financing & service the experience was a little pleasure and streamlined. We would recommend Na Frank at Napelton DCJ, from the manager, sales, to financing & service the experience was a little pleasure and streamlined. We would recommend Napelton DCJ to anyone! More

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