Alfred Odister | Page 23

What a great experience!! Alfred reinvents the typical perception of a car salesman. He went above and beyond our expectations while looking for a used truck, and treated us li Alfred reinvents the typical perception of a car salesman. He went above and beyond our expectations while looking for a used truck, and treated us like family. He was very honest with his suggestions to make sure we made the best purchase for our own situation. Alfred also communicated regularly, keeping us up to date on every step of the process. We will definitely use Alfred again, and will recommend him to all of our friends. More

Helpful 0

Report | Print

Salemanship that is hard to come by these days My father was a salesman for close to 40 years and you just simply don't find that kind of salesman anymore. The kind of salesman that works with you My father was a salesman for close to 40 years and you just simply don't find that kind of salesman anymore. The kind of salesman that works with you, is honest with you, makes sure that you get exactly what you're looking for and if he needs to deliver it and help install it he will. Alfred reminded me of my dad and that is a real compliment. That is not something that I would say, it's actually not something that I've ever said?! I had been involved in a car accident and my jeep had been totaled, I knew that I was going to have to get something else so I started looking but I had not gotten the final word about my jeep nor had I gotten the information on the pay out. I did some research on what was the most reliable and best car in my price range and the Toyota Rav 4 was clearly one of the highest rated. When I got word on the following day from meeting Alfred and driving a Rav4 about my insurance pay out I immediately called Alfred and was saddened that he had already sold it. But then he told me not to worry that he would get me another. I went to and talked to a lot of other dealerships in the area and they were only going to sell what was on their lots and not a one of them told me that they would get me exactly what I was looking for. Within the week, I had to turn in my rental car and Alfred gave me a courtesy car from the dealership and was working to get my Rav 4 to me. I got it early the next week and truly could not be more thankful and grateful for the service and kindness that he gave me. Alfred said that he would take care of me and HE DID! I have a friend in my salesman and was honored to tell him that he reminded me of my father. Go see Alfred, he'll take care of you and he'll make it a wonderful experience. I would recommend him and Toyota of Cleveland to ANYONE in town and out of town. That type of service is RARE! More

Helpful 0

Report | Print

Taken Care Of My daughter went to shop for a new vehicle and told me I would probably also like what they had at Toyota of Cleveland. She said the Salesman that wa My daughter went to shop for a new vehicle and told me I would probably also like what they had at Toyota of Cleveland. She said the Salesman that waited on her was great. Alfred Odister definitely went above my expectations when selling us our Highlanders. When I had trouble with my back hatch closing (error on my part), I was able to call Alfred on a Sunday night and he graciously walked me through the steps to get the hatch closed. More

Helpful 0

Report | Print

Great buying experience! I went to Toyota of Cleveland when it was time for me to move from my Ford Escape to a third row SUV. I fell in love with the Highlander upon seeing a I went to Toyota of Cleveland when it was time for me to move from my Ford Escape to a third row SUV. I fell in love with the Highlander upon seeing and driving it. I initially planned on waiting a few months to buy, and in the meantime, I told my mom how much I liked the Highlander and the sales associate who had helped me, Alfred Odister. Long story short, my mom and I both walked away with brand new Highlanders within a week from my first visit. The customer service was outstanding from Alfred as well as everyone we met, including General Manager Montey Burney, Service Manager Tom Trout, Sales Manager Shane Defoor, and F&I Manager Alfred Polk. I couldn’t be happier with the experience, and I will recommend Toyota of Cleveland and Alfred Odister to all of my friends. More

Helpful 0

Report | Print

New 4-runner! Alfred O. , Angela, and Alfred P. was awesome! Appreciate the whole team for their help and financing options. Love my new 4-runner! Thank you! Alfred O. , Angela, and Alfred P. was awesome! Appreciate the whole team for their help and financing options. Love my new 4-runner! Thank you! More

Helpful 0

Report | Print

Very relaxing experience was not pressured or had the feeling of being forced to do buy something. We were given the information we needed to make the decision on our own. was not pressured or had the feeling of being forced to do buy something. We were given the information we needed to make the decision on our own. More

Helpful 0

Report | Print

Fabulous Sales Consultant Alfred Odister is the best. His expertise and personalized service made the purchase of our vehicle an excellent experience. The dealership had an ama Alfred Odister is the best. His expertise and personalized service made the purchase of our vehicle an excellent experience. The dealership had an amazing selection. More

Helpful 0

Report | Print

Excellent customer service! Alfred made buying my vehicle so seamless. He treated me like a VIP. The whole dealership is committed to excellent customer service! Will recommend Alfred made buying my vehicle so seamless. He treated me like a VIP. The whole dealership is committed to excellent customer service! Will recommend all my friends to Alfred! More

Helpful 0

Report | Print

Awesome We had a great experience! By far the best customer service!! Super friendly !! Definitely will be back!! Number 1 .. love my new 4 runner. Perfect We had a great experience! By far the best customer service!! Super friendly !! Definitely will be back!! Number 1 .. love my new 4 runner. Perfect More

Helpful 0

Report | Print