Alfonso Ruggiero | Page 24

Buying my Audi TT Long Distance I've been looking for the "right" Audi TT Convertible for several months. I live in Williamsburg ,VA and checked out Audi dealers in my area. I was on I've been looking for the "right" Audi TT Convertible for several months. I live in Williamsburg ,VA and checked out Audi dealers in my area. I was only interested in POC from a dealer. The TT is available in the Premium ,Premium Plus and the Prestige Package. I nearly purchased a Premium Plus in the Philadelphia Area, but just prior to making the Philadelphia "buy" I found the perfect TT with Prestige Package, Audi "Grey" with the light grey Alcantara Leather. Just the right color and the right package (loaded). I talked to Jill Gerety who handles on line sales. She sent me all the info, + took extra photos and e-mailed. After it was apparent I would buy the TT, Alfonso Ruggiero The Mohegan Lake Audi Brand Specialist handled the rest of the process. Meeting Alfonso in person and meeting Barry Rost, President of Mohegan Lake Motors it was clearly apparent why Mohegan Lake Motors was awarded New York State Audi dealer to the year for numerous consecutive years. Here's an excerpt I sent to Barry Rost - President: Barry I would be remiss if I didn’t comment as to Alfonso’s very professional approach, Audi knowledge, great customer follow up (calling, e-mailing or texting responses), and great attitude.Plus he wears a suit and tie which I believe (and I know you agree) is very important as to the appearance image this portrays.I still wear sports coats (mostly suits) when meeting with my customers. Even though most of my customers including company owners, Presidents, have moved to casual dress.I can understand why your dealership was and is still ranked as “Best in Class” in NY State several years in a row. The “Image” and “Class” starts at the top. I will most likely buy additional cars from Alfonso/Mohegan Lake Motors. CHB - Williamsburg ,VA More

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Bought a new Audi A3 Alfonso is the greatest! He took a lot of time, over and above, was very patient with my many questions and very supportive. He is also a really nice Alfonso is the greatest! He took a lot of time, over and above, was very patient with my many questions and very supportive. He is also a really nice guy. He is very tuned into you and has a lot of knowledge, and taught me all I needed to know about the new car. Got a great deal too! Alfonso is honest, ethical and all you need in a auto dealer! I loved my experience with him. I would trust him and refer him to anybody. Audi's rule! More

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Finally -Outstanding Service, Knowledge & Courteousness Working with Alfonso to determine which Audi was right for us was a dream! He helped us understand all our options with zero pressure. From several Working with Alfonso to determine which Audi was right for us was a dream! He helped us understand all our options with zero pressure. From several test drives to answering every nagging question, Alfonso handled it all in stride and never made us feel rushed. After several poor experiences with other luxury car companies, like the last one with Land Rover Manhattan, it was amazing to deal with Alfonso and to get behind the wheel of our new Audi. I get the feeling we'll be doing business with Alfonso for many years. Mohegan Lake Audi is the best! More

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Rs7 review Great to deal with. Worked very hard to find the exact options I wanted. Honest, which is unusual these days. This is my second car with Mohegan and A Great to deal with. Worked very hard to find the exact options I wanted. Honest, which is unusual these days. This is my second car with Mohegan and Alfonso. More

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Alfonso is the Man! We have been customers of Mohegan Lake Motors for over six years and, thanks to the over-the-top customer care ethics of Alfonso Ruggiero, I am drivin We have been customers of Mohegan Lake Motors for over six years and, thanks to the over-the-top customer care ethics of Alfonso Ruggiero, I am driving a new A4 and having the time of my life! I discussed what I wanted; color, trim and pricing and Alfonso worked continually to find exactly what I wanted. He made it happen and I know, if it wasn't for his tenacity, I would not be in my new, exciting automobile. He kept me apprised of every vehicle available based on my wish list and allowed me to make the choice. He never pressured me or made me feel I was a bother with my person preferences. Mohegan Lake Audi is an outstanding dealership and, having superior salesman like Alfonso, will enable them to maintain their premiere status for years to come. This is my fourth car with Mohegan Lake Motors and we look forward to many more in the years to come. Go Alfonso! More

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Excellent transaction - new car purchase I came to Mohegan Lake Audi after test driving many other cars, including Audi's at another dealership. We had narrowed it down to the A4 or A6. You I came to Mohegan Lake Audi after test driving many other cars, including Audi's at another dealership. We had narrowed it down to the A4 or A6. You can't go wrong either way. Alfonso took the time to really listen to what we were looking for and helped guide us to the best decision for our needs. He actually helped me to realize that the A4 was the best car for us, so he definitely wasn't just trying to sell the most expensive car. It was great working with Alfonso. He was very honest, patient and straight forward. He returned all emails and phone calls promptly, and worked very hard to find me the car with the exact features and color we were looking for in a very timely manner. He spent a lot of time with us going over every feature of the car and even programed our garage door openers and phones. I LOVE driving my new Audi, and I would definitely return to work with Alfonso and Mohegan Lake Audi again in the future. More

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Exceptional service I would highly recommend Alfonso Rugierro and the Mohegan Lake Audi dealership to anyone looking for a new or pre-owned Audi. I came in alone to the I would highly recommend Alfonso Rugierro and the Mohegan Lake Audi dealership to anyone looking for a new or pre-owned Audi. I came in alone to the dealership with specifics in mind as to what I wanted in a car, and a price range that was on the conservative side for a luxury SUV. Alfonso worked with me to understand my needs. He has impressive knowledge, was professional and patient. He identified a car that was a perfect fit for me. I returned in less than 24 hours to pick up my pre-owned 2012 Audi Q5, loaded with features, in my budget, with low miles and an unmatchable warrantee in even in the colors I wanted. Before leaving, Alfonso provided (patient) instruction on every bell and whistle the car offers--and there are so many--more than I ever imagined! He even programmed my garaged door opener and synched my iPhone to the car. I believe I got an incredible value and excellent service for my money and am looking forward to continuing to do business with Alfonso of Mohegan Lake Audi. More

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2014 A4 As always, my experience at Mohegan Lake Motors was very positive. Matt took the time to listen to my current needs and find a vehicle that worked for As always, my experience at Mohegan Lake Motors was very positive. Matt took the time to listen to my current needs and find a vehicle that worked for me. The entire process was simple and efficient. More

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We recently purchased a pre-owned, Audi Q7 and it's our 6th car from this dealership. Alfonso goes above and beyond from start to finish. In fact, we request that he handle the financial end of the p our 6th car from this dealership. Alfonso goes above and beyond from start to finish. In fact, we request that he handle the financial end of the process as well. Before driving our car off the lot, he spent an hour patiently explaining every detail on the instrument panel and even set up my I Phone. He is extremely knowledgeable and exhibits true professionalism. I feel confident that I can call him at any time with questions in the future. Audi should be proud to have him as a salesperson representing them. We would highly recommend this dealership to family and friends! More

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Alfonso could not have been more helpful and expert in all stages of the purchase of my Audi certified A4 manual. I came into the dealership having an idea of what I wanted and found Alfonso to be a sale all stages of the purchase of my Audi certified A4 manual. I came into the dealership having an idea of what I wanted and found Alfonso to be a sales specialist I could count on to assist me in evaluating my goals and in reaching agreement on price. I was also impressed by the rapidity and efficiency with which Alfonso was able to carry out the transaction once I made my final decision so that I could leave with the vehicle. Alfonso makes an impression of absolute trustworthiness. More

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