Alexis Gross

Jeep xx Charles CDJ has once again delivered exceptional service! After recently selling my old Jeep Compass, I decided to explore hybrid cars. Despite encountering some less-than-ideal experiences with oth service! After recently selling my old Jeep Compass, I decided to explore hybrid cars. Despite encountering some less-than-ideal experiences with other dealerships and their sales teams, we ultimately returned to our trusted choice: Jeep. Tommy warmly welcomed us, ensuring a seamless experience from start to finish. Vic,a familiar face, joined in to assist, leveraging our longstanding relationship to craft an exceptional deal. And of course, the highlight for my enthusiastic 4-year-old was celebrating with her favorite song. She eagerly anticipated the celebration since we stepped into the dealership. Thank you Tommy, Vic, Zuhri, Alexis and to the entire team for consistently going above and beyond for us! We will definitely be recommending friends and family for the amazing experience. More

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Good customer service. Attentive staff and clean ean facility. Never disappointed. Overall good experience.thanks Attentive staff and clean ean facility. Never disappointed. Overall good experience.thanks More

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I would definitely recommend going to see Sam and Alexis. They were awesome!! I love my new Jeep Compass!!! They were awesome!! I love my new Jeep Compass!!! More

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Jeff Jaskoske has been extremely patient with me in deciding to purchase my dream jeep! I appreciate his approach and he wasn’t pushy throughout my many months of looking. He was very helpful and would deciding to purchase my dream jeep! I appreciate his approach and he wasn’t pushy throughout my many months of looking. He was very helpful and would answer all of my questions. Definitely recommend working with Jeff if you’re looking to get a vehicle!! More

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On the up and up. GM Sam and CSR Manager Alexis will take excellent care of you. They have both gone out of their way to hear my situation and make sure I’m well taken care of. As a whole, the dealership excellent care of you. They have both gone out of their way to hear my situation and make sure I’m well taken care of. As a whole, the dealership has some service issues to work through but they are well on their way and have been making improvements over the last few year. I have a stay at home wife and three kids so reliable, local service is a big deal for us. We want a lasting relationship with a dealership that we can trust to understand our situation and also has the resources to accommodate. CDJ StC certainly has what it takes to overcome the turnover rate of the auto industry and challenges that come with that. Again, ask for Alexis or Sam if you run into any issues. They will make sure you are properly taken care of. More

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I had shopped on line prior to buying. I was rooting for StCDJR because I have my service work done there anyway. Best prices. Good job. StCDJR because I have my service work done there anyway. Best prices. Good job. More

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Price deception Agreed to buy jeep they had listed on line. would only sell it after adding chrlser care warranty$1995 even though didnt want! What Deception! Agreed to buy jeep they had listed on line. would only sell it after adding chrlser care warranty$1995 even though didnt want! What Deception! More

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Communication breakdown...but things work out in the end! Back in 2016 I bought my current Ram 1500 from Manny Gonzalez at this dealer. My wife and I visited this dealership back in June and spoke with Sam re Back in 2016 I bought my current Ram 1500 from Manny Gonzalez at this dealer. My wife and I visited this dealership back in June and spoke with Sam regarding one of their custom Jeep Wranglers. My wife and I had some concerns about the handling of this Jeep and he said he would get it down to service to be looked at. A few days went by and we were awaiting word of the status of the Jeep. We made a few calls over the next few days/weeks, as well as emails. There was a lack of follow up on our questions, which caused my wife and I have moved on in our search for a new vehicle at a different dealer. FOLLOW UP...good news we were inspired to reach out once again to St Charles by the reduced price on the custom Jeep Wrangler, and the positive reviews of Haley Beyer. Thankfully Manny returned to the dealership! I experienced nothing but a warm friendly greeting, great service, and a quick negotiation which respected the time of ALL involved. We made a deal on a vehicle which was not on the lot. We wound up in a Wrangler service rental for the week. This was a mixed blessing, we found out that we really loved the Wrangler, but it was not the fit for our commute/use. Manny was totally understandable as I felt quite embarrassed that we negotiated a deal and it wasn't until my work commute that we realized that it was not the right fit. We had one last "off-road" vehicle to consider on our list...the initial numbers did not work out, but Manny recommended the 19 1500 Laramie which was comparable to our existing Ram. Haley did an amazing job of showing us the new 19 Ram, and comparing it to our existing 16. She is extremely knowledgeable and a joy to work with...if you don't like dealing with the typical sales attitude...Haley is what you are looking for. Vehicles sell themselves, it is up to the salespeople to know the vehicle, show you the vehicle, and allow you the "no pressure" attitude to consider your options. Manny once again respected our time, and we were able to come to a quick negotiation that satisfied everyone involved. It was a busy weekend at the dealer, things could have moved a bit faster, but things did flow pretty smooth. If I could remember the name of the finance manager, I would recommend him as well...once again not pushy, knew his job inside and out, respectful, funny, and made a stressful confusing job of signing much easier. I will be giving service another chance as there are a few items they need to deal with that have been found...we shall see. More

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Nice and lovely people! They attended us fast! I recommend the dealership they have nice people, and they attend fast! Service is great! They are great at explaining everything in the process of bu I recommend the dealership they have nice people, and they attend fast! Service is great! They are great at explaining everything in the process of buy a vehicle! More

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Knowledgeable and Friendly Super Happy with my new Jeep Compass! Haley was and continues to be extremely helpful, very knowledgeable and informative on all the features and opti Super Happy with my new Jeep Compass! Haley was and continues to be extremely helpful, very knowledgeable and informative on all the features and options available. More

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