Alexis Brown
Alexis Brown at Harry Robinson Buick GMC
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Alexis Brown | Page 2

Customer Experience Manager

Harry Robinson Buick GMC

6000 South 36th Street
Fort Smith, AR 72908

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31 Reviews

I started at Harry Robinson in 2013 and am a prime example of promotion within! I started my path here as a receptionist then became the executive assistant. After my time as the executive assistant, I was honored to become the very first Dedicated Delivery Coordinator which taught me my love for interacting with our customers. I then accepted the Customer Experience Manager position in late 2017 which allows me to get to know our customers on a more personal level and be the go to person for all their automotive needs. My fiancé and I live in Fort Smith with my awesome 4 year old daughter! When I have free time I enjoy taking advantage of the awesome road bike trails Fort Smith has to offer, supporting local businesses at the Farmers Markets, and binge watching Fixer Upper! I look forward to getting to speak with you about your experience here at Harry Robinson Buick GMC!

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

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31 Reviews

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31 Reviews of Alexis Brown

December 16, 2019

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Employee Rating

Ricky Mars helped me with my car problems and explained how it works. He was very very helpful. After he helped me it all made sense. More

by Morgan57smiley
Recommend Dealer
Yes

August 17, 2019

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super fantastic experience! I have never had more pleasant transition while making a car deal Everything went smoothly and I had the most amazing team helping me. A big shout out More

by Gail Pelham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 28, 2019

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Love this dealership Everyone was very friendly. when my husband and I needed time to discuss they let us talk and was not pushy about anything. Great experience More

by taylornicole92
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Thompson, Adam Archer, Adriana Burton , Taylor Craft

June 22, 2019

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2013 tuson went to Harry Robinson to get a car well they pushed me into getting one then it needed struts and they wouldnt put them on More

by Graig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Adam Archer

Jun 28, 2019

Harry Robinson Buick GMC responded

Mr. Graig, Thank you for your feedback. The vehicle needed rod links, which we replaced at our expense ($300). The struts did not show indication of needing immediate replacement. Unfortunately, the vehicle has 98,000 miles and a warranty was not purchased. If there's anything further we can do to help you please give our customer experience manager, Alexis a call at 479-646-8600.

May 30, 2019

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Its not scarry when you deal with Harry Thank you Harry Robinson Buick GMC. You have always worked with us and for us. We had lots of questions regarding GMC changing the Acadia. You were More

by Juditha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hesson, Marty Phillips, Saralinna Wilson , Taylor Craft, Robert Day, Randy Jones, Taylor Craft, Robert Day, Marty Phillips, Saralinna Wilson, Randy Jones, Mike Hesson

April 13, 2019

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Awsome! Harry Robinson is great and respectful dealership. Everyone here is very kind and hard working. I want to thank Alexis Durham, Cameron Selby, Chris Wi More

by KLOAIZA22
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Wilson, Adriana Burton, Saralinna Wilson , Hunter Means, Cameron Selby

April 13, 2019

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Another Great Experience! This is my 3rd purchase from Harry Robinson and the experience was nothing short of excellent. The team was friendly and welcoming and I walked away w More

by J.Brown
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

September 12, 2018

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very friendly and helpful everyone was very friendly and helpful. the car we purchased had some problems with the Bluetooth staying connected and had to have a new radio instal More

by mshubert18
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Wilson, Mike Hesson, Adriana Burton , Cameron Selby, Philip Neblick

August 20, 2018

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My truck buying adventure. The people I worked with were very professional in their work. They helped me in many ways to find the truck I wanted and get it for a price I could a More

by Easyrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Thompson, Adriana Burton , Jackie Black

July 16, 2018

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Kept their word We were told our vehicle came with a feature that was not there. It was normally a stand feature. For some reason this one did not have that feature. More

by Angelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Audry Kimberling