Alexander Matallana
Alexander Matallana at Paragon Acura
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Alexander Matallana | Page 7

Service Sales Manager

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

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5.0
67 Reviews

Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Training and development

2X Platinum Council of Sales Excellence

View more specialties & trainings
5.0

67 Reviews

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67 Reviews of Alexander Matallana

May 07, 2018

Dealership Rating
Employee Rating

Alexander Of Paragon Acura I first met Alexander during my service of my TSX, great guy he took the time out to explain to me my buyer’s options in regards to an upgrade. Very p More

by Marze0521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2018

Paragon Acura responded

Thank you for taking the time to write this review. Alexander is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 03, 2018

Dealership Rating
Employee Rating

Great! Best salesman hands down! Came in and left same day! Very easy! This is my second car with Alexander and I intend on buying another car from him after More

by Crazy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2018

Paragon Acura responded

Thank you for leaving us this great review! We are very happy to hear that Alexander could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 03, 2018

Dealership Rating
Employee Rating

Excellent Alexander Matellana he is very helpful and considerate to his customers and a nice salesman . He had so much patience and revise every details of the More

by Durian123
Recommend Dealer
Yes
May 06, 2018

Paragon Acura responded

Thank you so much for this positive review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Alexander was helpful and patient during your visit. If you have any questions, please don't hesitate to reach out to us again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 28, 2018

Dealership Rating
Employee Rating

Great Experience Alexander Matallana was extremely helpful and did everything in his power to accommodate my needs. He listened to my concerns and made the best sugges More

by zebby02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2018

Paragon Acura responded

Thanks for your kind words! We appreciate Alexander and we are thrilled that he helped you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 24, 2018

Dealership Rating
Employee Rating

Knowledgeable If it wasn’t for Shakera I would not have visited the dealership. Alexander Matallana is very knowledgeable, pleasant, patient and works with you to More

by Kings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2018

Paragon Acura responded

Thank you for taking the time to share with us! The goal of the Paragon Acura team is to ensure a pleasant and patient purchasing process for each of our customers. We're happy to read that you got what you wanted. Please remember that we're always here to assist you with any future auto needs! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 07, 2018

Dealership Rating
Employee Rating

Comfortable Not a bad place to go and lease a vehicles. The employees were very friendly and helpful and went out of their ways to help you More

by Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2018

Paragon Acura responded

Thank you for stopping by to leave this review. Our staff prides itself on providing helpful and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

March 05, 2018

Dealership Rating
Employee Rating

Easy and professional Met with Alexander Matellana who made experience quic and professional. Gave me pricing and took me out of 2015 TLX and put me in 2018.,No issues ever More

by Ron O
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 07, 2018

Paragon Acura responded

Ron, thank you so much for taking time out of your day to share your experience with everyone. We believe in quick and professional customer service. Thank you again and congratulations on your new 2018 Acura TLX. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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