Alex Terriquez | Page 12

Good communication form the team at Hatfield. The drop off was easy and The pick from my house from the shuttle was nice. And thanks for getting me gas. The drop off was easy and The pick from my house from the shuttle was nice. And thanks for getting me gas. More

by pd3804 Verified Customer Verified Customer

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I went for oil change and had to ask if there was any concerns they said no. and the next day my car had a flat tire. The tire was leaking air do to wear and tear and they didnt say anything about it. concerns they said no. and the next day my car had a flat tire. The tire was leaking air do to wear and tear and they didnt say anything about it. More

by develica13 Verified Customer Verified Customer

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You guys are great. Easy in and out service. It is easy to call for service appointments. You get me in very fast as well. I drive from my city to yours for service. My Easy in and out service. It is easy to call for service appointments. You get me in very fast as well. I drive from my city to yours for service. My local service is subpar. Thank you. More

by RCMING Verified Customer Verified Customer

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Very timely and efficient. All work was completed in a short time and car was ready to drive. All work was completed in a short time and car was ready to drive. More

by JABURNHAM1 Verified Customer Verified Customer

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I had good response to appointment request. Quick oil change service to GMC Canyon. Minimum wait time. Quick oil change service to GMC Canyon. Minimum wait time. More

by tuckerlaw Verified Customer Verified Customer

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Adrian is a great representative of Hatfields Service department and represent the dealership well.. Others should foloe his lead and he should be promoted and recognized for his service to customers and department and represent the dealership well.. Others should foloe his lead and he should be promoted and recognized for his service to customers and representing Hatfield servie department More

by TDCANDEL Verified Customer Verified Customer

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Alex was friendly and got me in the same day for an oil change and tire rotation. I waited and it took no longer than 45 minutes. change and tire rotation. I waited and it took no longer than 45 minutes. More

by DLWOLF1000 Verified Customer Verified Customer

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Best place to service in town! Honest and always helpful! Thank you for all your work Honest and always helpful! Thank you for all your work More

by nevin.odero Verified Customer Verified Customer

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I need more room to give all the details of this experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to Henry “ Price charged was based on calif Regulation” parts were base on what GMC requires you to charge. I reviewed BAR web page for more information and was given a number to call to discuss. All information I was given was not accurate. I’m extremely disappointed In The entire process. I didn’t even mention being without a car for 3 days……. I could go on and on about my experience. I purchased my last 2 cars from Hatfield because I THOUGHT I could Trust! Shame on Me!!!! I know I gave Adrian a bad rating. The truth is I don’t have a problem with him . It’s the deceit. More

by GJRIVER Verified Customer Verified Customer

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Hatfield Buick was able to get me in for an oil change. Adrian was awesome and got my car back to me before he promised. Thanks!!! Adrian was awesome and got my car back to me before he promised. Thanks!!! More

by ILARIA.PESCO Verified Customer Verified Customer

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