229 Reviews
Write a Review229 Reviews of Alex Ruiz
March 05, 2024
Easy to work with, always prompt, good service. The service I receive there makes me want to purchase my next car from them too. The service I receive there makes me want to purchase my next car from them too. More
Other Employees Tagged: Josh Caldwell, Frank Perez, Jesse Martinez , Jacob Haro
February 28, 2024
Everything about the experience was great. Service rep was outstanding. Price was right. Quick turn around on repairs. Service rep was outstanding. Price was right. Quick turn around on repairs. More
Other Employees Tagged: Jesse Martinez
February 23, 2024
Good front desk service but sloppy and negligent shop work - I don't know who did it. The techs forgot to reset the tire pressure monitor system to get rid of the warning light after rotating the tires work - I don't know who did it. The techs forgot to reset the tire pressure monitor system to get rid of the warning light after rotating the tires with the oil change; not a big deal because I would have checked the tire pressure anyway. They also did a transmission service a few days later and apparently dragged a greasy mat or hose over the trunk of the car, leaving some grease smears on the back window and on the trunk. On the trunk, the smears on the edge of the trunk came off but did leave some small scratches in the white paint. I will definitely shop around for the next service in Ogden. More
January 30, 2024
I had an alignment and transmission flush done on my CRV. It was quicker than I expected. The service department at Ken Garff is great! They will answer any questions or resolve any concerns that you have It was quicker than I expected. The service department at Ken Garff is great! They will answer any questions or resolve any concerns that you have. More
January 14, 2024
Rick Johnson has assembled the best service team anywhere. All his guys are incredibly friendly, helpful, and a joy to work with. anywhere. All his guys are incredibly friendly, helpful, and a joy to work with. More
Other Employees Tagged: Rick Johnson, Josh Caldwell, Frank Perez, Jesse Martinez
December 15, 2023
Love the Ridgeline. However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive f However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive for a recall appointment that you schedule, you never have the part the first time. Your people are always appropriately apologetic. But that really doesn't help. I wish your parts are service were better because your vehicles are great. But why would I buy one from you? More
Other Employees Tagged: Josh Caldwell, Frank Perez, Dino Soto, Jesse Martinez , Jacob Haro , Collin Gum, Dallan Oldroyd