102 Reviews
Write a Review102 Reviews of Alex Rom
March 27, 2024
I have been going to Royal Moore Toyota for many years and everyone is always very helpful. Thank you Alex Rom for your polite service, you were very helpful in providing me with the information I needed and everyone is always very helpful. Thank you Alex Rom for your polite service, you were very helpful in providing me with the information I needed for my vehicle and was very prompt. I really like when I go somewhere and feel honesty and great customer service- thank you alex! More
March 26, 2024
Alex was double-checked the services I needed and identified some that didn’t need to be done, saving me money. He was very personable and checked up on me several times. He communicated more details identified some that didn’t need to be done, saving me money. He was very personable and checked up on me several times. He communicated more details than some other reps I’ve had, so he did a great job! I do wish the person who arranged my service when I called knew what I meant when I asked for 120000 mile service, or would have referred me to someone who was instead of signing me up for reg length service. That would have allowed me and the department to plan better. More
March 26, 2024
I would like to say thank you for great service ✌️ I’m so happy to be there happy to be there More
Other Employees Tagged: George Stavrakis, Carmen Arteaga, Greg Hoffman, Mike Taylor, Caroline Fletcher, Emily Oleson, Tristen Simmons, Kadin Harrison
March 22, 2024
I've never had any problems with this dealership, the customer service was excellent and I was kept informed of my vehicles maintenance needs as well as the waiting time until the vehicle was finished. customer service was excellent and I was kept informed of my vehicles maintenance needs as well as the waiting time until the vehicle was finished. More
Other Employees Tagged: Emily Oleson
March 12, 2024
Very efficient and pleasant. Everything was done within the time he estimated and I felt confident he looked through my records and knew what was needed. Thank you. Everything was done within the time he estimated and I felt confident he looked through my records and knew what was needed. Thank you. More
March 11, 2024
Chris is 100% professional, receiving Factory Toyota parts from the most knowledgeable person in the industry is your go to person. thank you Chris parts from the most knowledgeable person in the industry is your go to person. thank you Chris More
Other Employees Tagged: Carmen Arteaga, Chris O'Dell, Camilo Ayala, Joel Soltero, Greg Hoffman, Mike Taylor, Caroline Fletcher, Adam Marquess, Emily Oleson