Alex Ramos
Alex Ramos at Oak Lawn Toyota
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Alex Ramos | Page 2

Parts Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Alex Ramos

August 15, 2022

Dealership Rating
Employee Rating

Great service as always will be back in Jan! Will always be a Toyota consumer again thanks for everything joe More

by Jsphlcn7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Elvidge, Andres Rivera

Aug 16, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

July 08, 2022

Dealership Rating
Employee Rating

The employees are very courteous and helpful. Our salesman Edwin Cotto did a very good job explaining things to us, answering some questions and even offering us some water. The porter who cleane More

by arvirare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words for Edwin, and for taking the time to leave us this wonderful feedback! John Carnivele, General Manager

April 06, 2022

Dealership Rating
Employee Rating

Everyone was friendly, respectful and very professional. I received honest advice and good service on my vehicle. More

by J. Cele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2022

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 09, 2022

Dealership Rating
Employee Rating

Ripped me off sold me a broken part wouldn’t return or exchange it. Got my money back from my credit card company. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 27, 2022

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

January 24, 2022

Dealership Rating
Employee Rating

Nice people to deal with, and professional techs to take care of your car needs. Definitely will come back and advise others to More

by mahdalaieh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Elvidge, Andres Rivera, Frank Nash , Daniel Schnur

Jan 24, 2022

Oak Lawn Toyota responded

We appreciate you taking the time to leave us your feedback. We're glad to hear we delivered such a great experience. Thank you for the great rating. We look forward to having you as one of our valued customers for years to come. Juan Vazquez, Service Manager

December 23, 2021

Dealership Rating
Employee Rating

Wonderful people at Toyota oaklawn all ways take all my cars there for services.. best sale and mechanics there, they will make sure and guarantee my Lexus gets the best treatment. This why I go too them.. More

by Jose Falcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Oak Lawn Toyota responded

Jose, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 15, 2021

Dealership Rating
Employee Rating

All staff were polite and professional. The service was good and timely. They forgot to put caps on tire as requested but overall it was awesome. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta

Dec 16, 2021

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We do apologize for forgetting to put the tire caps on :( If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 14, 2021

Dealership Rating
Employee Rating

I haven’t been to this dealership in many years but the service and customer service is still very good. More

by Muzluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2021

Oak Lawn Toyota responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 23, 2021

Dealership Rating
Employee Rating

Replaced my fuel pump per a recall & serviced my leased car quickly & efficiently. Couldn’t ask for more & I wouldn’t go anywhere else for my car. Oak Lawn Toyota is the BEST! More

by dinojump1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

September 04, 2021

Dealership Rating
Employee Rating

Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people. More

by Xrighter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2021

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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