Alex Ortiz
Alex Ortiz at Mac Haik Ford Lincoln
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Alex Ortiz | Page 3

Sales Manager

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.9
138 Reviews

Originally from NYC, moved to Texas and loving it! Georgetown is an amazing place! Dog dad of a Wilco rescue. Ford Mustang Shelby is my favorite sports car! Ford Explorer ST is my favorite SUV! Ford Raptor my favorite truck! Momma’s boy - Dad is in heaven. God First, Family Second and self third. I love people but, I love dogs more :-) Brisket is my absolute fav right after Filet! Wellness is my priority and all my food is made from scratch!

Dealership Experience

4 yrs, 2 mos

Specialties & Trainings

customer service

4.9

138 Reviews

Write a Review

138 Reviews of Alex Ortiz

January 25, 2023

Dealership Rating
Employee Rating

The process was a little longer than expected, but the staff was very professional and friendly. I would definitely recommend this dealership. More

by Marilyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn , Arthur Morgan

Jan 31, 2023

Mac Haik Ford Lincoln responded

Hi Marilyn, we appreciate your recommendation of our dealership! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 25, 2023

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Employee Rating

The dealership has a large inventory, but the sales process and processing of trade-in was NOT a good experience. After 3 weeks and countless non-returned phone calls our trade-in has not been paid off More

by CHIPKOSTROUN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Baer , Art Espinosa, Jared in accessories

January 21, 2023

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Service was great for the sales to the finance department. Did what they said they were going to do. More

by KOLEAMBEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max - Sales

Jan 26, 2023

Mac Haik Ford Lincoln responded

Hello Koleambeau, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 09, 2023

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It took awhile but they were super busy but thankfully accommodated for my vehicle. This was great More

by JOSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cowboy Robert Goodman , Art Espinosa

Jan 11, 2023

Mac Haik Ford Lincoln responded

Hi Josue, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2023

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Creighton and Alan are a phenomenal sales team! Alex in finance makes the final process a breeze! Jared in accessories is very professional and wonderful to work with. Highly recommend this dealer More

by jerrelr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn , Allen Fambrough

Jan 11, 2023

Mac Haik Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 07, 2023

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Bought a new truck, very helpful salesman and staff. Patiently answered question after question. Returned the next week for purchased upgrades, completed quickly and efficiently. Overall, a very good More

by SCPRIHODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Chavira, James Main , Bryan Zekan

Jan 12, 2023

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 28, 2022

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Employee Rating

Such an incredible experience the moment I walked in the door. All of my questions were met with answers, and I was able to take my time without feeling rushed, making finding my new car easier than I imagi More

by JADEALEXUSJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn , Max

Dec 29, 2022

Mac Haik Ford Lincoln responded

Hi Jadealexusjones, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 23, 2022

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My experience with the Mac Haik dealership in Georgetown was great! Staff members were extremely helpful and professional from the ordering process of my custom F150 Truck, updates on status during producti More

by DATABORN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn, Eric Walker , Rene Rios

Dec 27, 2022

Mac Haik Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Ford! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2022

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Employee Rating

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by FRAZIER8JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Mac Haik Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 27, 2022

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Employee Rating

Ordered a new bronco from Maik Haik back in 2021. Finally got it in 2022. Worked with Rene Riojas. Process was easy and Maic Haik stuck to their word and didn’t add any dealer markup. Have bought More

by JOELRAWLINS91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn , Rene Riojas

Nov 29, 2022

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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