Alex Kaftol
Alex Kaftol at Heritage Toyota Owings Mills
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Alex Kaftol

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.8
41 Reviews

Thank you for choosing myself and Heritage Toyota Owings Mills for your shopping destination! I am a Toyota Master Certified Sales Consultant and was awarded Toyota Sales Society-Bronze. As your dedicated Toyota resource, I am happy to support my new and previous customers at all times. Thank you again, I look forward to helping you soon!

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Specialties & Trainings

Toyota Master Certified New Sales Consultant

Toyota Master Certified Used Sales Consultant

View more specialties & trainings
4.8

41 Reviews

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41 Reviews of Alex Kaftol

March 07, 2024

Dealership Rating
Employee Rating

Alex Kaftol helped me greatly in purchasing my 2024 4Runner trd pro. I truly appreciate his hard work and dedication to get me my dream vehicle. More

by Kyle Detling
Recommend Dealer
Yes

Other Employees Tagged: Cedric Imadojemun

Mar 12, 2024

Heritage Toyota Owings Mills responded

Hi Kyle, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 04, 2024

Dealership Rating
Employee Rating

Arrived seeking extension of warranty for existing automobile and found perfect update, a Corolla Hatchback. More

by Abba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evander Tross

Mar 08, 2024

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

February 15, 2024

Dealership Rating
Employee Rating

Everyone was very helpful with outstanding customer service! For both Mr. Brian Park and Mr. Alex Kaftol; these gentleman helped make my buying a Toyota easy and efficient and put my mind at ease with More

by jlinz818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Park, Phil Stillman , LaMont Matthews

Feb 17, 2024

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 10, 2024

Dealership Rating
Employee Rating

My sales experience at Heritage Toyota (Owings Mills) was excellent. Alex Kaftol was professional, not pushy, helpful, and knowledgeable. He underpromised and overdelivered-- not something you often think More

by pgathey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Heritage Toyota Owings Mills responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2024

Dealership Rating
Employee Rating

Very pleasant and great experience with Alex Kaftol of Heritage. The process of buying Sienna was straight forward, he was very up front and professional with every aspect of my purchase . Will definitely More

by Nlim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika

Jan 08, 2024

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2023

Dealership Rating
Employee Rating

Alex is the best. He helped me to get my dream car. Very professional. Thanks Alex you are the best. Harouna More

by harounaboncana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2023

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2023

Dealership Rating
Employee Rating

The customer service was awesome, the team were so supportive. I had a wonderful experience. More

by Olugbemi-Bello Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton

Jun 28, 2023

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2023

Dealership Rating
Employee Rating

Great people to work with. Alex was very very knowledgeable with any questions I had for the car. Definitely recommend working with him if you plan to buy a car More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge, Brian Park

Jun 27, 2023

Heritage Toyota Owings Mills responded

Hi Kevin, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2023

Dealership Rating
Employee Rating

Alex was very helpful during my search for a new vehicle. He was extremely knowledgeable and patient during the process, and I would recommend him to anyone searching for a new car! More

by sfriedman7902
Recommend Dealer
Yes
Mar 20, 2023

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

January 31, 2023

Dealership Rating
Employee Rating

Thank you Very Much Mr Alex Kaftol for your Great Service And your Kindness we really happy With Corolla Hybrid I really Recommend to Contact Mr Alex for your next Car I’m 100% Satisfied And Thank you very m More

by ajaycbhandari
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 03, 2023

Heritage Toyota Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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