Alex Irlin | Page 11

Awesome, as usual I have come to expect excellence each and every time; and my latest service appointment did NOT disappoint. My thanks to everyone involved, from servi I have come to expect excellence each and every time; and my latest service appointment did NOT disappoint. My thanks to everyone involved, from service writerts to technicians. More

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Overall a great experience! I came in for a service that I had been told on the phone was covered by my Extended warranty. Upon completion of the work I was told I didn't have I came in for a service that I had been told on the phone was covered by my Extended warranty. Upon completion of the work I was told I didn't have one. Overall I talked with the GM and three others. It was discovered that I had paid for the warranty but the paperwork had not been completed properly. They covered the service and I left with a check in hand for the difference between what I paid for the warranty and the repair cost. Many dealerships may not have been honest and pocketed the money. Thanks for what could have been a very different outcome. I will let others know about this most positive experience!!! 😄😄😄 More

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A great place to buy a used car I found a great deal on a used vehicle. Low miles and in perfect shape. . They had inspected the car top to bottom before putting it out on the lot fo I found a great deal on a used vehicle. Low miles and in perfect shape. . They had inspected the car top to bottom before putting it out on the lot for sale More

by KindKAB Verified Customer Verified Customer

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azera service I have never failed to receive great service from these folks over the past seven years and recommend them highly for sales and service of any vehicle I have never failed to receive great service from these folks over the past seven years and recommend them highly for sales and service of any vehicle More

by michaeljp Verified Customer Verified Customer

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Horrible They are the worst service department in the whole world. Financing is awful and the GM doesn’t care he’s just happy for the paycheck. They are the worst service department in the whole world. Financing is awful and the GM doesn’t care he’s just happy for the paycheck. More

by JWMATHEIS Verified Customer Verified Customer

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Not exactly a luxury experience Chose the valet service for my first maintenance on my new Genesis My car was returned dirty The service was fine but I expected more from a luxury Chose the valet service for my first maintenance on my new Genesis My car was returned dirty The service was fine but I expected more from a luxury car dealer The luther Honda dealer always washes my cars after service More

by BRIANw Verified Customer Verified Customer

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Buyer Beware The car appeared to be fine. However, I made the mistake of going in alone - a single woman. They loaded up the finance contract with the extended wa The car appeared to be fine. However, I made the mistake of going in alone - a single woman. They loaded up the finance contract with the extended warranty that I explicitly said I did not want, and gave me a receipt for my down payment check that was more than $2,000 less than the check amount I gave them. There were many other red flags. The car manual was placed in the car with no explanation or overview of the purchase I had just made. I was left to drive the car off the lot after everyone had left. I returned the next business day to try to correct the financing errors and learn about the car. No apologies, only excuses (even with mistakes on their own written documents). Luckily, I brought others with me this time. I ended up returning the car and went to a different dealership to purchase a vehicle. Ridiculous. Buyer beware. More

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Recent purchase. Brandon Zimmerman, our sales person, was very good to work with. He was knowledgeable and worked with us to find the SUV we wanted and at a price we Brandon Zimmerman, our sales person, was very good to work with. He was knowledgeable and worked with us to find the SUV we wanted and at a price we wanted to pay. More

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Great staff through and through Every member of the Luther Bloomington Hyundai is there for ONE reason: Their customers. I experience that each and every time I'm there. From sales t Every member of the Luther Bloomington Hyundai is there for ONE reason: Their customers. I experience that each and every time I'm there. From sales to service, parts to financing, the whole team makes you feel like the most important person at the dealership. Kudos to all! More

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Very friendly and helpful. I got to test drive multiple cars and once I chose the model they went and picked up a different color for me from another dealership. Great experienc I got to test drive multiple cars and once I chose the model they went and picked up a different color for me from another dealership. Great experience. Great customer service. And a great selection of cars! More

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