A.K. Abdi

Our initial purchasing process was the best we've had, which is the only reason we're giving 3 starts and not 2. A.K. was great to work with. Unfortunately, on our drive home we received an unexpected fro which is the only reason we're giving 3 starts and not 2. A.K. was great to work with. Unfortunately, on our drive home we received an unexpected front end collision light. At the direction of the dealership, we turned the sensor off and back on to reset, which worked for a period of time, but then received the same light. We were directed to bring the vehicle in but have not received any additional information, since, after 5 days. To add, we were still owed a second key, which we still haven't received (after 3+ weeks). Phone call to service department couldn't specify status of vehicle, and after prompting on status of missing key indicated I would need to follow up with salesperson. The perception here is Luther is great at selling cars, but struggles with customer service after the sale, and possibly a gap in servicing of used vehicles being sold. Worth adding, the pre-approval process online for financing offered a much better rate than was offered at the dealership. Only after prompting were we offered that rate, which seemed odd. More

by Ryan O Verified Customer Verified Customer

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We had an amazing experience! Abdi was amazing to work with, and everybody there were so friendly! Abdi was amazing to work with, and everybody there were so friendly! More

by CSBAKER61 Verified Customer Verified Customer

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Very happy with my experience with AK for the car purchase and with Luke for the paperwork. purchase and with Luke for the paperwork. More

by SVQUILTINGMOM Verified Customer Verified Customer

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Abdi was awesome! Came back to this dealer following a car accident to replace my Tucson. Abdi provided excellent customer service! He is knowledgeable, and a very wel Came back to this dealer following a car accident to replace my Tucson. Abdi provided excellent customer service! He is knowledgeable, and a very welcoming person. Abdi was reassuring and worked very hard to find the perfect vehicle for me! Best Experience Ever!! More

by grandma-c Verified Customer Verified Customer

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The dealership is under construction which makes for an unavoidably less welcoming experience. The customers wandering around complaining about people being late for appointments also was suboptimal. Howev unavoidably less welcoming experience. The customers wandering around complaining about people being late for appointments also was suboptimal. However, despite these detractors, AK Abdi did a nice job for us and was very pleasant to work with. Even the paperwork was nicely handled in a not-too-pushy way. More

by Fiona Verified Customer Verified Customer

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My salesman was very informative and pleasant to talk to. He also listened to what I wanted and helped me find the best car for me! He also listened to what I wanted and helped me find the best car for me! More

by jmrad99 Verified Customer Verified Customer

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People at the dealership were friendly and asked us if they could help get us to someone specific or help us in another way. The atmosphere felt welcoming despite the construction. A.K. was wonderful to they could help get us to someone specific or help us in another way. The atmosphere felt welcoming despite the construction. A.K. was wonderful to work with. He was open and friendly and yet very professional. He was very knowledgeable about the cars we were considering and answered all of our questions very clearly. He explained all of our options and the pros and cons of each and then let us make a decision without feeling pressured. Very good experience working with him. More

by ktdmlnana Verified Customer Verified Customer

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Rich was great. This is our second transaction with him and we are very satisfied. This is our second transaction with him and we are very satisfied. More

by mizbeth412 Verified Customer Verified Customer

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Easy to work with Luther. From the sales side to the finance side it was very easy. From the sales side to the finance side it was very easy. More

by NPrunner Verified Customer Verified Customer

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Friendly service. Helpful. Not high pressure. Hard to look at vehicles for purchase because of the facility dituation Helpful. Not high pressure. Hard to look at vehicles for purchase because of the facility dituation More

by lawrrsmith Verified Customer Verified Customer

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