Alex Higgs | Page 9

Personal Service We were coming from out of town to purchase and let Molly and Alex know ahead of time that we had a tight schedule to work with. Molly was very prompt We were coming from out of town to purchase and let Molly and Alex know ahead of time that we had a tight schedule to work with. Molly was very prompt, taking the time to answer all of my questions (and there were many). When we were introduced to Alex he was thorough and professional right from the start; communicating regularly through phone and email to make sure we were set by the time we arrived at the dealership. We arrived on what was clearly a busy day and though Alex had a lot going on he made sure to keep us informed touching base regularly with updates until our scheduled time. When we did meet with him he took the time to fully explain everything in an honest, straight forward manner which I appreciated. Buying a new vehicle is a time consuming process but Alex made it seamless and his follow-up after the sale was prompt. I would highly recommend purchasing a vehicle from Sommer's; both Molly and Alex were phenomenal to work with. We will definitely be going back. More

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Efficient, professional service easy in and easy out. updated on my vehicle every 15-20 minutes. Wonderful environment and a great team to work with. I would refer my family and f easy in and easy out. updated on my vehicle every 15-20 minutes. Wonderful environment and a great team to work with. I would refer my family and friends to Alex! More

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Great Service From the moment I walked into the showroom, Alex Higgs took extremely good care of me, answering every question. He intuitively knew what I was looki From the moment I walked into the showroom, Alex Higgs took extremely good care of me, answering every question. He intuitively knew what I was looking for and even reccomended accessories he thought, correctly, I would like. The car I wanted wasn't available at Sommmers and Alex went out of his way to find the one I wanted and keep me informed of the status and eventual arrival. When it did arrive, he took the time to fully explain how everything worked and even helped program and sync my phone. I cannot emphasize enough how much I was pleased not only by the car, which I love, but by the professional, knowledgable, and friendly service I received from Alex. I intend to tell anyone buying a car to go to Sommers and make sure they ask for Alex Higgs. He made car buying a pleasure. More

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Knew the product extremely well Bought a new 2017 Outback from Alex. Knew just about everything about it and if he didn't he found the answers to my questions. I had bought a 2015 Bought a new 2017 Outback from Alex. Knew just about everything about it and if he didn't he found the answers to my questions. I had bought a 2015 Outback and I didn't realize how little the person knew about the car until I talked to Alex. Would buy from him again and recommend him More

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Outstanding Experience I highly recommend Sommers Subaru. The team was straight forward, no gimmicks, and truly was there to help find the right vehicle for us. They were pr I highly recommend Sommers Subaru. The team was straight forward, no gimmicks, and truly was there to help find the right vehicle for us. They were professional, knowledgeable, and made the whole buying process an enjoyable experience. More

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My first Subaru I found my buying experience at Sommer's Subaru and specifically working with Alex to be an honest, respectful and straight forward experience. Throu I found my buying experience at Sommer's Subaru and specifically working with Alex to be an honest, respectful and straight forward experience. Through out the entire buying experience each person I interacted with completed their duties appropriately and in a timely manner. Having never driven a Subaru before I found Alex to be patient and informative in meeting my needs and answering my questions. He also shared with me all of the options available and what would be valuable for me and specific to my needs. I would recommend using Sommer's if you are considering a Subaru and Alex if you want an honest, informative and respectful experience. More

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Great team The whole experience felt less like dealership drama that we've had in the past. I assume in part to the role that the internet plays on informing the The whole experience felt less like dealership drama that we've had in the past. I assume in part to the role that the internet plays on informing the user, but there was no pressure and more an transparency. More

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New car experience Friendly knowledgeable whenever somebody saw you they ask what they could get you coffee water cookies no high pressure to purchase a couple different Friendly knowledgeable whenever somebody saw you they ask what they could get you coffee water cookies no high pressure to purchase a couple different vehicles 2 Drive and compare More

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Very professional. Sommers subaru is part of the costco auto program and this originally drew me to them. However, after the great service we had there, I will definitel Sommers subaru is part of the costco auto program and this originally drew me to them. However, after the great service we had there, I will definitely return. More

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