Aleksandr Yanouskiy | Page 35

S5 Lease Brian Braak has been my representative for many, many years. He has always gone the extra mile for me and my family!! He and Brent Schettler were r Brian Braak has been my representative for many, many years. He has always gone the extra mile for me and my family!! He and Brent Schettler were responsible for locating the tango red S5 Audi, I wanted. The rest is history. Aleksandr Yanouskiy, George Mesa and Brad Ernst also helped with the lease of my new S5. Although there are other quality dealerships in Des Moines, Lithia stands above the rest because of their service and quality cars!! More

Helpful 0

Report | Print

Buying from Out-of-State Called on a Saturday morning that I was coming from out of state to look at a car and wanted to confirm it was still available. Stef confirmed within Called on a Saturday morning that I was coming from out of state to look at a car and wanted to confirm it was still available. Stef confirmed within 5 minutes and had the car waiting when we arrived. She was more than helpful in showing us all the features of the Audi S4 - something the salesperson at our local dealer had not made the effort to provide. Purchase process was easy with the vehicle already on sale and we were on our way out of town in only a few hours. More

Helpful 0

Report | Print

Love Love Love my new car Very east to work with! I know there are no "great deals" at a car dealership, but I am very satisfied. They went out of there way to make it happen Very east to work with! I know there are no "great deals" at a car dealership, but I am very satisfied. They went out of there way to make it happen! More

Helpful 0

Report | Print

Salesperson was very knowledgeable. Stephanie was very knowledgeable answering every question about Audi that we had. She was very professional yet personal. Stephanie has also followe Stephanie was very knowledgeable answering every question about Audi that we had. She was very professional yet personal. Stephanie has also followed up a few times to assure we are happy with our purchase and to see if we have any questions. Alek also provided excellent customer service. More

Helpful 0

Report | Print

Awesome! This had to be our best experience buying a car by far!! Brent made things seemless and always did what he said he will do. We got a very good fair pr This had to be our best experience buying a car by far!! Brent made things seemless and always did what he said he will do. We got a very good fair price without any xx! (Unique these days...) We came from Chicago to pick up the car! You would think we should buy one by us, but experience- not even close! Looking froward to be buying more cars from you guys! PS - Shout out to Alex (finance manager), made things fast since I had drive back - great guy and knew his stuff. Thank you! More

Helpful 0

Report | Print

Very good experience I went to this dealership to test drive a Q7, with no intentions of buying that day. Robert and Brent were attentive, but not too pushy with wanting I went to this dealership to test drive a Q7, with no intentions of buying that day. Robert and Brent were attentive, but not too pushy with wanting to make a deal that day. I feel like they made the effort to craft a fair deal for both of us. I would work with both of them again and would recommend them to others. More

Helpful 0

Report | Print

Perfect Dealership for This Customer I appreciated that all of my questions were answered quickly and correctly, and the deal they gave me was very fair. Everett was patient with me and w I appreciated that all of my questions were answered quickly and correctly, and the deal they gave me was very fair. Everett was patient with me and was authentic in his excitement about the vehicle. He is an excellent communicator and made sure I was buying exactly what I wanted. Once I drove the Q5 I had to have it, and the dealership did everything necessary to make that happen. I will be back, but not soon, because I really love this car and plan to drive it for a long time! More

Helpful 0

Report | Print

Audi Owner I was going to buy a new Audi and was set on buying in Iowa City until I met Bradley Ernst. He made the entire experience excellent and I ended up buy I was going to buy a new Audi and was set on buying in Iowa City until I met Bradley Ernst. He made the entire experience excellent and I ended up buying here in Des Moines. Excellent experience from start to finish!!!! More

Helpful 0

Report | Print

Awesome service from the entire Audi team! Walked in for routine service maintenance, walked out with brand new car. Only talented, team-oriented staff can pull that off. oh, and I got a swee Walked in for routine service maintenance, walked out with brand new car. Only talented, team-oriented staff can pull that off. oh, and I got a sweet Audi golf shirt from Heath, the parts man! Thanks to my sales professional, Rob, and to John, the service manager. Well done guys! More

Helpful 0

Report | Print

A5 Purchase Everett was great to work with. He was very knowledgeable, polite, & friendly. One recommendation for the dealership is that it would be nice to hav Everett was great to work with. He was very knowledgeable, polite, & friendly. One recommendation for the dealership is that it would be nice to have some of the extras included with the purchase of the vehicle. For example, the exterior or interior protection, the extended warranty, the dent repair, etc. It would also be nice if these extras were discussed before you came in to sign the papers & pick up the car. More

Helpful 0

Report | Print