Aldo Franconi Jr. | Page 7

no good, so far I'm giving them three stars now. waiting to see how its resolved then I'll rate again. Just had my 2014 certified pre owned Lexus is 250 that I bought I'm giving them three stars now. waiting to see how its resolved then I'll rate again. Just had my 2014 certified pre owned Lexus is 250 that I bought in October with 14,000 miles on it upon purchase for first service check up. First the front tires are wearing badly, so they had to take them off the rims and rotate. Which they didn't charge (and let me know) and they did small damage to the wheels. Of course when I called they said they use plastic tools to remove tires so basically they are calling me a liar. I clean the wheels twice a week and there wasn't a spot on them. When the car was returned two small nics on the wheels. I'll rate again after I see how they handle it. If they don't take responsibility I will never buy a car or have it serviced there. And I will also complain to Lexus corporate. More

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Aldo! Aldo Franconi was helpful and knowledgeable and worked hard to make the sale. I've been working with him for my past 3 leases....two thumbs up for hi Aldo Franconi was helpful and knowledgeable and worked hard to make the sale. I've been working with him for my past 3 leases....two thumbs up for him. Jennifer Stalica, the finance manager was also a pleasure to work with. thanks to both of you! More

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Great customer Service Motor world Lexus and our salesman Aldo Franconia were nothing but the best. Aldo took the time to explain every last detail of the car and sale, eve Motor world Lexus and our salesman Aldo Franconia were nothing but the best. Aldo took the time to explain every last detail of the car and sale, even though we just stopped in and did not have an appt. Great guy! This is the third Lexus I purchased from Aldo and Mototworld and it certainly won't be my last. Kevin and Lisa Y More

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A Happy Customer My whole experience at MotorWorld was very exceptional. I especially want to thank Aldo Franconi; his professionalism and sensitivity to the custome My whole experience at MotorWorld was very exceptional. I especially want to thank Aldo Franconi; his professionalism and sensitivity to the customer's needs was second to none. He explained all options, answered my questions, and gave a thorough orientation re: the vehicle's technology and operation. I did not feel the high pressure sales tactics one would expect in the car buying experience, which was quite a relief! More

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The salesman always worked for the benefit of the custormer to obtain the best and fair deal. I did not have to hassle. Was treated like a human being. custormer to obtain the best and fair deal. I did not have to hassle. Was treated like a human being. More

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EXCELLENT CUSTOMER SERVICE...KNOWLEDGE OF PRODUCT...PROFESSIONAL...MADE THE SALE VERY SMOOTH. ALDO YOU ARE A FABULOUS SALES PERSON, THIRD LEXUS I BOUGHT FROM YOU. THANK YOU PRODUCT...PROFESSIONAL...MADE THE SALE VERY SMOOTH. ALDO YOU ARE A FABULOUS SALES PERSON, THIRD LEXUS I BOUGHT FROM YOU. THANK YOU More

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I am a past customer of a Lexus RX 330 I wanted to up-grade to a new RX350. I was very pleased with the RX330 so I went back to MotorWorld to get my new one. The total staff were excellent in all as up-grade to a new RX350. I was very pleased with the RX330 so I went back to MotorWorld to get my new one. The total staff were excellent in all aspects. Jim was the primary salesperson I dealt with and Aldo was the wrap-up man, both were extremely knowledgeable of the RX 350. Tom Crosby More

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Aldo was great, not aggressive, extremely patient and friendly. I was unsure of this purchase at first and actually drove the vehicle on 3 seperate occasions, Aldo was not pushy and understood that this friendly. I was unsure of this purchase at first and actually drove the vehicle on 3 seperate occasions, Aldo was not pushy and understood that this was a difficult decision for me. Kathy Kotch More

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We have owned several Lexus cars/suv's and we are very excited about our newest purchase, an LX 460. We have dealt with Aldo Franconi in the past, and as always he was professional, friendly, attentive, excited about our newest purchase, an LX 460. We have dealt with Aldo Franconi in the past, and as always he was professional, friendly, attentive, and patient. He took time to review all of the great features on our new car, and wanted to be sure we felt comfortable understanding them before we drove off! He has made follow-up calls to offer more time to review anything we may have missed....we look forward to ealing with him in the future. More

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The service I received from Motorworld was favorable from the moment I walked throgh the door. I was greeted immediately upon stepping through the front door and was assisted through the process of looking the moment I walked throgh the door. I was greeted immediately upon stepping through the front door and was assisted through the process of looking at multiple cars and driving a couple of them. I was given various options (pre-owned versus new; leasing vs. buying, etc.) and all these options were explained in detail. When I left the Motorworld facility with my options outlined,I was told that I would not be called or hassled and, indeed, I was not. When I called back a few days later, I, again, spoke with Aaron Choman regarding the car we had last discussed. To make a long story short, I told him I was interested in purchasing the vehicle. He offered me an excellent finance rate if I purchased the car over the weekend so I drove down on Monday and completed the purchase. Tom Casey worked with me to get the financing application completed and faxed to him. He was very thorough and helpful regarding the explanation of all the paperwork and what it all meant. Jim Partington helped me get set up with the various services available with my new car and Aldo Franconi explained all of the features of my new car in great detail. I am very pleased with the Lexus Team and the service they provided at Motorworld. Excellent! More

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