Alana Alvarez
Alana Alvarez at Liberty Mazda
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Alana Alvarez

Service Coordinator

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Alana Alvarez

May 09, 2024

Dealership Rating
Employee Rating

The bilingual crew were excellent! Everyone included made my day... Felt welcomed and they were professional and trustworthy. I would recommend this dealership for I give them 11 ou More

by jlconcepcion
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alan Piacenta

May 09, 2024

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 06, 2024

Dealership Rating
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Amazing work! !!very professional service I’m recommending my friends and relatives amazing Staff and supervisors More

by Agtoger
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 29, 2024

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It’s been a little over a year since i bought my cx-30 from Liberty Mazda and i am very happy with the vehicle and their services. Everyone has been friendly, professional, and informative. More

by north13579
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2024

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 05, 2024

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Employee Rating

Prompt service, great attention, car's service done on time .Excellent communication from the department while the car was serviced. Great use of technology ! More

by mcolon50
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman , Bradley Coleman, Joseph Calash

Mar 06, 2024

Liberty Mazda responded

It's great to hear that Bradley was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

January 18, 2024

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A bit pricey but good work. Excellent customer service especially for service department. Definitely I am going back More

by CHRISCHALKIOTIS
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Recommend Dealer
Yes
Jan 18, 2024

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Chris. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 22, 2023

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From purchase to service I have been impressed with Liberty Mazda! I appreciate the honest feedback and advice for my vehicle. More

by Ldjohnson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman

Dec 26, 2023

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 24, 2023

Dealership Rating
Employee Rating

Excellent service. In and out easily and quickly. Appreciate the car wash as well. Good waiting area More

by KARLENE96
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier

Nov 26, 2023

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Karlene, and we look forward to working with you again.

November 17, 2023

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I came in to have air put in my tire was low. They were able to service my car while I was there. I was so appreciative More

by DEBRAMKH
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2023

Liberty Mazda responded

Thank you, Debra, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2023

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Employee Rating

Very professional and courtesy. Time waited was less than quoted. I'd recommend Liberty to others. More

by geohoop1029
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Nov 15, 2023

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Nov 14, 2023

geohoop1029 responded

Great service.

November 01, 2023

Dealership Rating
Employee Rating

The service at Liberty is always great. I feel like family. Carrie explained everything to me and was very helpful. More

by LORIANNABERLE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. Carrie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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