Alan Lopez

THE BEST SERVICE I HAVE RECEIVED,KINDNESS,TRUST AND ATTENTION. MY EXPERIENCE WITH COULTER CADILLAC WAS GREAT FEW PLACES CARE ABOUT YOUR NEEDS LIKE COULTER CADILLAC DID. DAVID SMOKER AND ALAN LOPEZ ATTENTION. MY EXPERIENCE WITH COULTER CADILLAC WAS GREAT FEW PLACES CARE ABOUT YOUR NEEDS LIKE COULTER CADILLAC DID. DAVID SMOKER AND ALAN LOPEZ THANK YOU More

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Alan was very courteous, respectful and kind. He was a pleasure to work with and assisted us in getting into a car we really liked. 10/10 He was a pleasure to work with and assisted us in getting into a car we really liked. 10/10 More

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I spoke to Alan on the phone, regarding a previously owned vehicle, before coming in. He gave me all the information I needed, and when I came in to look at the vehicle, it was to find that he was comp owned vehicle, before coming in. He gave me all the information I needed, and when I came in to look at the vehicle, it was to find that he was completely accurate in his descriptions. While looking the car over, I had a LOT of questions, and he answered them all with patience, respect, and professionalism. After the test drive, he gave me the time I requested to think it over without any kind of pressure whatsoever. After my purchase, and while I was filling out papers and making the payment, he parked my trade-in vehicle next to my new vehicle, which I felt was a thoughtful gesture. He then helped me link my iPhone to the car, showed me how to program radio stations, and answered several more of my questions. While I was getting ready to leave, I asked him what time he would have gotten off work had I not been there, and it was to find out he stayed three extra hours just to see me drive away with my new purchase! I am SO happy with my new vehicle, and I am VERY happy with the way I was treated at Coulter. Thank you, Alan, and a big thank you to Sarah, in the finance dept., as well! More

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I came in and was greeted by Alan. He was very nice and respectful. Provided the info I needed and wasn’t pushy. He followed up without being in my face. When I decided to come back, I texted him and he re respectful. Provided the info I needed and wasn’t pushy. He followed up without being in my face. When I decided to come back, I texted him and he responded instantly telling me he was off but that Jon or Mark could help me. I connected with Mark who took me for a test drive and seemed to understand all my concerns. He made me feel at ease. This was the easiest purchase I ever made because they made me feel like they cared. More

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Our experience with Alan Lopez to purchase an Escalade ESV was great! He was knowledgeable, professional and friendly from start to finish, Great customer service! ESV was great! He was knowledgeable, professional and friendly from start to finish, Great customer service! More

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Outstanding buying experience. Very professional and courteous experience!! Will definitely refer others to shop at this dealership. Sale was conducted with no pressure to purchase just very informative courteous experience!! Will definitely refer others to shop at this dealership. Sale was conducted with no pressure to purchase just very informative with many options provided. More

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Our first interaction with the dealership was with Alan Lopez via the internet. He was very helpful. We bought the vehicle from Jose Albanil as Alan wasn't available. Jose was very personable and not pushy Lopez via the internet. He was very helpful. We bought the vehicle from Jose Albanil as Alan wasn't available. Jose was very personable and not pushy which we very much appreciate! We also appreciate Jose's honesty when we asked questions. Most car salesmen are full of it and will say things whether they know about something or not. More

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He was quick and efficient when it came to getting me into my new car even from another state he was able to help me! into my new car even from another state he was able to help me! More

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The sale was very quick and efficient. They did not waste time trying to sell things I did not want or need.Support staff was also very good. time trying to sell things I did not want or need.Support staff was also very good. More

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Good customer experience Alan made the whole experience enjoyable from the moment he met me. Very courteous young man who made me feel welcome without high pressure sales tact Alan made the whole experience enjoyable from the moment he met me. Very courteous young man who made me feel welcome without high pressure sales tactics. I have walked out on salesmen who gave me the impression that "my business was not important". He could have easily looked at me and stereotyped me as someone who might be not be serious or difficult to work with but he treated me with respect and I felt good when I left the dealership. As a former manager I can tell that he's going to be a star. Sarah kept me engaged while she completed the numerous forms and final paperwork. Never sat down with someone in Finance and left with a good feeling. Great team! More

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